Enterprise Vault disappears from Outlook
1- Exchange Server 2007 runs in MS Windows server 2003 R3 (Standard x64 Edition with SP2)
2- Users have Outlook 2003 SP3
3- OS is XP Professional Version 2002 with SP3
4- We use Symantec Enterprise Vault Outlook Add-In 7.5 with SP4 (it packaged and rolled out by AD)
When some users turn off and on the pc, they lost the Enterprise Vault icons in Outlook.. Uninstall and install the software doesn't help always. Then I delet the profile and create a new one.. But I am looking for a permanent solution..
Does any one know what the cause is and how can I solve this problem?