Enterprise Vault Error in Event Viewer
I am running the latest Enterprise Vault (Version: 9.0.1.1073) and the latest OWA 2010 Extensions on the CAS servers.
On both my Exchange 2010 SP1 CAS Servers, I receive the following error in the event viewer:
Log Name: Application
Source: Enterprise Vault OWA Extensions
Date: 12/9/2010 9:47:55 AM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CAS110.FLAS.CSI.CUNY.EDU
Description:
An unhandled exception was caught:
System.NullReferenceException: Object reference not set to an instance of an object.
at Symantec.EnterpriseVault.Owa.ResponseFilters.Premium.Folder.ProcessSP1()
at Symantec.EnterpriseVault.Owa.ResponseFilters.ResponseFilterBase.Close()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Enterprise Vault OWA Extensions" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-12-09T14:47:55.000000000Z" />
<EventRecordID>13840</EventRecordID>
<Channel>Application</Channel>
<Computer>CAS110.FLAS.CSI.CUNY.EDU</Computer>
<Security />
</System>
<EventData>
<Data>An unhandled exception was caught:
System.NullReferenceException: Object reference not set to an instance of an object.
at Symantec.EnterpriseVault.Owa.ResponseFilters.Premium.Folder.ProcessSP1()
at Symantec.EnterpriseVault.Owa.ResponseFilters.ResponseFilterBase.Close()</Data>
</EventData>
</Event>
Any idea on what can be causing this?
Comments
log a case with symantec
log a case with symantec support for issues like this because by the looks of it it looks like something at a code level as opposed to configuration level
Same Error
I am also getting same error and along with thz whn i tried to open any attachement in OWA its shows GArbage
Saqib Alam|Senior Systems Engineer|Symantec Technical Specialist|
Screen Shot
Find the Screen shot with Error
Saqib Alam|Senior Systems Engineer|Symantec Technical Specialist|
open a case with support as
open a case with support as mentioned above
Hi, We're getting the same
Hi,
We're getting the same error after Exchange 2010 Migration.
Have you got any solution for this?
Thanks
Hi! Has anybody got a
Hi!
Has anybody got a feedback of this cases?
Thanks and have a nice day!
:-)
PMCS.helpLine Software Gruppe
www.pmcs.de
Twitter: https://twitter.com/PMCS_EV
I'm having the same issue.
I'm having the same issue. Did anyone ever find a solution to this?
It s a bit of a long shot,
It s a bit of a long shot, but have you tried 9.0.2 extensions?
Already had the 9.0.2
Already had the 9.0.2 extensions installed. Opened a ticket with support and waiting on a call back.
I am also getting this
Hi,
My customer is on EV 9.0.2. And we are seing same error on exchange 2010 CAS servers:
Appreciate all help, thanks.
Gill
We have the same error when
We have the same error when we use public folder over OWA:
https://www-secure.symantec.com/connect/forums/ev-...
In this case it should fixed with EV 9.0.3.
"It is a problem with the NullException being returned when we request a PreviewMessageClass."
It is rolled up into this TN http://www.symantec.com/docs/TECH160437
Maybe it's the same source of error.
:-)
PMCS.helpLine Software Gruppe
www.pmcs.de
Twitter: https://twitter.com/PMCS_EV
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