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Enterprise Vault Index Admin Service Event 41293

Created: 09 Mar 2013 | 3 comments
DeadEyedJacks's picture

Some of you may have encountered the "The Enterprise Vault installation is currently in maintenance mode and consequently unable to process your request" error and failure of the EV Indexing service to start.

Other threads show that this can be resolved by either removing and reinstalling the Indexing Engine or more simply by renaming the two files called maintenance-mode in the EVIndexing and BIN folders.

This error occurred for me on two storage servers today immediately after replacing the network adapters. So it seems that this service is sensitive to a change in the network card configuration.

Fortunately the quick file rename option resolved the issue in both instances.

Operating Systems:

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HCinVT's picture

Renaming the maintenance-mode files worked for me.  Thanks for the heads up!

AndrewB's picture

this was very helpful. thank you!

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner |