Enterprise Vault Showing on Toolbar, but "Vault" missing from the folder list
I have a user who's been provisioned for Exchange e-mail archiving in a policy many other users are in, but he's not able to view his archive. I've had him log onto another computer, but he has the same issue.
There are things missing from Outlook when he's logged in:
1. "Vault" doesn't show in the side folder list
2. "Synchronize" is missing from the Enterprise Vault add-in on the toolbar
3. "Configure Vault Cache" is missing when I try going to File -> Enterprise Vault -> Configure Vault Cache
I'm running Enterprise Vault 10.0.1 and the user is using Outlook 2010. Any help or suggestions is appreciated.