Enterprise Vault Store and Index has been in backup mode for months
We are using Enterprise Vault for Mail Archiving (18.104.22.1684). Since December 2013 the Store and Index Locations were set to Backup Mode as part of a migration project.
EV Policy is set to archive emails 90 days and older, which is still happening right now, these emails are disappearing from user mailboxes but since EV is in backup mode, these archives are not indexed and cannot be found/searched.
My questions are:
1. Since the Store and Index are in backup mode and the user emails are still disappearing from the user inbox in relation to the 90-day archive policy, where do these emails go to?
2. In the event that the EV Index and Store are cleared from backup mode, will these emails then be written to the EV Store and Indexed as it normally would and resume operation normally? Or is there risk of email/data loss?