Enterprise Vault, User's mailbox not manually archiving
We are currently using EV 8.04 SP4.
We have a user whose policy is to keep 30% of their mailbox free. When the archiving task runs on schedule no emails are archived. user can still manually archive.
I have zapped the mailbox, disabled and enabled for archiving, symantec has looked at the d trace file and suggested a fix for the registry regarding the dsserver (global catalog). I have run a report on the mailbox and it states there is approx 10K items eligible for archiving.
Thanks in advance