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entries in EnterpriseVaultDirectory - not in a provisioning group

Created: 20 Jan 2011 • Updated: 14 Feb 2013 | 1 comment
This issue has been solved. See solution.

consider this example for most users falling under a provisioning group for "whole exchange org."

1. disable an active directory user account of a termed user.  2. delete the archive in vault and disable the mailbox for archiving.  3. wait a few days and then disable the user's exchange mailbox.

Once the user's mailbox is disabled and the Provisioning task runs - it shows this in the log:

Mailboxes on Exchange Server [exchname] that have entries in the Enterprise Vault database but which are not in any provisioning group:     /o=companyname/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=usersname (state = disabled)

There is no error in the event log for when the provisioning task ran. 

The user's entry is still in the SQL database - EnterpriseVaultDirectory - in a table called dbo.ExchangeMailboxEntry 

Is this normal? Will it clean itself out and if so when?

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JesusWept3's picture

It's meant to be marked at a certain point and then deleted, but i rarely see that happen

Would suggest doing "DELETE FROM ExchangeMailboxEntry" and then re-running provisioning and then you will only have mailboxes that should exist and links back to their archives if they have one

Its usually good house keeping to do this every so often anyway