Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

EPSB Control Center issue

Updated: 23 May 2010 | 4 comments
Flashgaker's picture
0 0 Votes
Login to vote
This issue has been solved. See solution.

Hello, I download today trial EPSB 12 ver. Install it on server and during install was able to find and deploy all computers in our lan. I cheked it all, install and run on all PC. Works fine.
 But, in control protection server  "Computers" tab is empty. in "group" properites - " Number of phys comp\reg users" - got 0. Try to deploy protection again from "home" tab - works fine (find, deploy and report that deploy was succefull) but in computers tab - still empty. Any ideas?

Thank You.

discussion Filed Under:

Comments

Aniket Amdekar's picture
26
Nov
2009
1 Vote +1
Login to vote

Hi, Could yo please check if

Hi,

Could yo please check if the SEP clients have been installed on the client machines. If yes, then make sure that they have a green dot on the shield icon.

Aniket

Flashgaker's picture
26
Nov
2009
0 Votes 0
Login to vote

Installed, i check it. And it

Installed, i check it. And it works, it scan, and already find some threats.
 Nope, they havent green dots..just shield without any dots or etc.

Aniket Amdekar's picture
26
Nov
2009
2 Votes +2
Login to vote

Hi, Please put the following

Hi,

Please put the following URL in the Internet Explorer:

http://10.0.2.2:8014/secars?hello,secars

replace the Ip address with your SPC (Server) IP address.

If you get an OK, then you can get the sylinkmonitor logs from the client and post them here.
If you get an error message while doing the test above, you can post it here.

http://www.symantec.com/connect/articles/how-captu...

Aniket

Flashgaker's picture
26
Nov
2009
0 Votes 0
Login to vote

Thanks.All works perfectly.

Thanks.All works perfectly. Problem was in closed ports. :) Sorry for disturb :)