Video Screencast Help
Scheduled Maintenance: Symantec Connect is scheduled to be down Saturday, April 19 from 10am to 2pm Pacific Standard Time (GMT: 5pm to 9pm) for server migration and upgrades.
Please accept our apologies in advance for any inconvenience this might cause.

ER reports includes text and htm file

Created: 11 Oct 2012 | 1 comment

 ER reports sent from a local ER user include an empty .txt and .htm file along with the report sent as a PDF attachement.  How to prevent sending of the empty files.

Comments 1 CommentJump to latest comment

Mayank Vasa's picture

Can you provide some additional info such as file names and the email client & server types (Exchange, Lotus, webmail, etc)? This may help narrow down the problem.