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ER reports includes text and htm file

Created: 11 Oct 2012 | 1 comment

 ER reports sent from a local ER user include an empty .txt and .htm file along with the report sent as a PDF attachement.  How to prevent sending of the empty files.

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Mayank Vasa's picture

Can you provide some additional info such as file names and the email client & server types (Exchange, Lotus, webmail, etc)? This may help narrow down the problem.