Hi,

Which version of SEP are you using?

Pls upgrade the same to EP MR4MP1a as most of such issues are resolve in this new build.

Rgrds,
SAM

If I have SEP MR4 how do I upgrade to SEP MR4 MP1?

Tejas

Hi Tejas,

Here you go..

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/150cce7da5ea5c2788257559005ad655?OpenDocument

Rgrds,
SAM

Pls upgrade to MR4MP1a as ethere are few issues reported in MR4MP1

Rgrds,
SAM

We are running version 11.0.4000.2295 both on SEPM and SEP clients.   Does the release notes for MR4MP1a report an issue with the Eraser Version at the reporting level on SEPM or an actual problem with the Eraser Version on the actual SEP client.    I don't want to upgrade with out any supporting reasons.   I would like to know if there are clients out there that don't have full protection or if this is just a reporting issue at the SEPM level.   I'm not seeing a way to view or search clients by their Eraser Versions, so I'm not sure to even identify which clients SEPM thinks is Eraser-less.