EraserUtilDrv11220.sys is not sign By Symantec?
Created: 06 Feb 2013 | Updated: 06 Feb 2013 | 12 comments
This issue has been solved. See solution.
Hi all, how are you?
i would like to ask 2 importent questions about EraserUtilDrv11220.sys file under: Program Files (x86)\Common Files\Symantec Shared\EENGINE
1. Does anyone have any information of this file (EraserUtilDrv11220.sys)
2. Why the file is not sign By Symantec herself?
Thanks.
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Comments 12 Comments • Jump to latest comment
Hello,
What version of SEP are you running?
EraserUtilDrv11220.sys is the Symantec Eraser Utility Driver.
This is digitally signed by Symantec.
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Hi,
Can you give me please more information about "Symantec Eraser Utility Driver"?
We are using 12.1.2015.2015 version
Hello,
I apologize, I see EraserUtilRebootDrv.sys and not EraserUtilDrv11220.sys which gets installed with SEP 12.1 RU2
Did you have any other Symantec Product OR any older Symantec product on the same machine??
When you check the properties by right clicking on the EraserUtilDrv11220.sys file, do you see any Digital Signatures Tab??
If not, could you please submit the File to the Symantec Security Response Team on https://submit.symantec.com/essential
and
http://www.threatexpert.com/submit.aspx
Note: ThreatExpert is owned by Symantec.
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
This driver is used for scanning with the latest definitions.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Hi, there are no other products. and yes, there is Digital Signatures Tab, missed that...
But what actually the purpose of this file?
This driver will use the virus signatures to scan the files. its a kernel level driver
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
hi
I agree mithun comments you can submit for submission file.
have a look this artical out side of symantec
http://systemexplorer.net/file-database/file/eraserutildrv11220-sys
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Hi Rafeeq,
do you talk on EraserUtilDrv11220.sys or EraserUtilRebootDrv.sys
?
Hello,
EraserUtilDrv11220.sys seems to be related to Norton Internet Security driver and Liveupdate.
Did you have Norton AV on this machine before??
This is used for updating the virus signatures to scan the files.
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Thanks all for your help, appreciate that!!!
Moshico.
Hello,
In case your doubts have been answered, I would appreciate if you could close the Thread by Marking any of the comments above as "SOLVED".
This would assist other users to understand which Comment assisted you the most to resolve your Issue.
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
What is the actual solution?
SEP Knowledge Base
Endpoint SWAT
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