Endpoint Protection

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  • 1.  EraserUtilRebootDrv - What is this?

    Posted Jun 12, 2009 09:37 AM
    Does anyone have information what the EraserUtilRebootDrv services does?

    We have a compatiblity issue of AntiVirus Corporate Edition 10.1 with CA's XOsoft replication software. So far, we discovered that EraserUtilRebootDrv is installed in a managed client environment only and we have the issue in this environment only (no problem in an unmanaged environment without EraserUtilRebootDrv).

    Can this service be uninstalled?

    Thanks
    Urs


  • 2.  RE: EraserUtilRebootDrv - What is this?

    Posted Jun 12, 2009 01:34 PM
    I'm not sure if the service can be uninstalled but you can try stopping it. It's a part of the Sym software so i would not recommend uninstalling or disabling.


  • 3.  RE: EraserUtilRebootDrv - What is this?

    Posted Jun 12, 2009 01:59 PM
    It is a component of the Eraser Engine which aids in the removal of viruses.
    This service cannot be uninstalled.

    I would suggest calling into support to address the issue.

    Regards,
    Thomas