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ERR - Unable to process CATALOG_BACKUP cprvngisims OVM1_1328291103_FULL

Updated: 09 Feb 2012 | 9 comments
Willie_SA's picture
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This issue has been solved. See solution.

NetBackup 7.1

UNIX Solaris 10 Master / media server

After server failure due to out of memory condition and jobs failing, the following error ocure when catalog backup run:

 

02/09/2012 07:43:55 - Error bpbrm (pid=10505) from client cprvnmsnetb: ERR - NBU Catalog Backup API db_getImgBackupList() returned error: 229
02/09/2012 07:43:55 - Error bpbrm (pid=10505) from client cprvnmsnetb: ERR - Unable to process CATALOG_BACKUP cprvngisims OVM1_1328291103_FULL
02/09/2012 07:43:56 - Error bpbrm (pid=10505) from client cprvnmsnetb: ERR - NBU Catalog Backup API db_getImgBackupList() returned error: 229

.

There are about 30 of these entries.

The Image Cleanup did complete successful.

Comments

mph999's picture
09
Feb
2012
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Looks like this might be a

Looks like this might be a 'bad' image ...

02/09/2012 07:43:55 - Error bpbrm (pid=10505) from client cprvnmsnetb: ERR - Unable to process CATALOG_BACKUP cprvngisims OVM1_1328291103_FULL

This file will be in /usr/openv/netbackup/db/images/cprvngisims/1328000000

Can you post the file up here, and also, an ls -al on this file, and the file with the same name but ending in .f

Martin

Willie_SA's picture
09
Feb
2012
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Hi,   Is this what you

Hi,

 

Is this what you need?

Please remember that I only sent you extract from the job log in the Activity Monitor.

There is about 28 of these erros/warnings - it is all the jobs that was running when the server stopped.

root@cprvnmsnetb # pwd
/usr/openv/netbackup/db/images/cprvngisims/1328000000
root@cprvnmsnetb # ls -al
total 12314
drwxr-xr-x   4 root     root        1536 Feb  7 19:09 .
drwxr-xr-x  11 root     root         512 Feb  8 19:20 ..
-rw-r--r--   1 root     root           0 Feb  9 11:16 .lck
-rw-r--r--   1 root     root        2275 Feb  3 17:12 OVM1-SystemState_1328281200_FULL
-rw-------   1 root     root        1675 Feb  3 17:12 OVM1-SystemState_1328281200_FULL.f
-rw-r--r--   1 root     root        3796 Feb  1 21:32 OVM1_1328121983_INCR
-rw-------   1 root     root        1778 Feb  1 21:32 OVM1_1328121983_INCR.f
-rw-r--r--   1 root     root       60666 Feb  2 04:08 OVM1_1328122372_INCR
-rw-------   1 root     root          72 Feb  2 04:08 OVM1_1328122372_INCR.f
-rw-r--r--   1 root     root       16708 Feb  2 02:28 OVM1_1328122829_INCR
-rw-------   1 root     root     1956272 Feb  2 02:28 OVM1_1328122829_INCR.f
-rw-r--r--   1 root     root        1522 Feb  2 20:15 OVM1_1328204819_INCR
-rw-------   1 root     root        2003 Feb  2 20:15 OVM1_1328204819_INCR.f
-rw-r--r--   1 root     root       15795 Feb  2 23:51 OVM1_1328205677_INCR
-rw-------   1 root     root     1956212 Feb  2 23:51 OVM1_1328205677_INCR.f
-rw-r--r--   1 root     root         907 Feb  4 08:46 OVM1_1328283179_FULL
-rw-r--r--   1 root     root       15311 Feb  3 19:45 OVM1_1328283506_FULL
-rw-------   1 root     root     1956212 Feb  3 19:45 OVM1_1328283506_FULL.f
-rw-r--r--   1 root     root       85644 Feb  4 08:46 OVM1_1328289550_FULL
-rw-------   1 root     root          72 Feb  4 08:46 OVM1_1328289550_FULL.f
-rw-r--r--   1 root     root       15660 Feb  3 22:17 OVM1_1328291103_FULL
-rw-------   1 root     root          72 Feb  3 22:17 OVM1_1328291103_FULL.f
-rw-r--r--   1 root     root        4273 Feb  3 20:53 OVM1_1328294315_FULL
-rw-------   1 root     root        2468 Feb  3 20:53 OVM1_1328294315_FULL.f
-rw-r--r--   1 root     root         901 Feb  6 20:59 OVM1_1328552318_INCR
-rw-r--r--   1 root     root        1638 Feb  6 20:50 OVM1_1328552943_INCR
-rw-------   1 root     root        2354 Feb  6 20:50 OVM1_1328552943_INCR.f
-rw-r--r--   1 root     root        1396 Feb  6 20:49 OVM1_1328552944_INCR
-rw-------   1 root     root         507 Feb  6 20:49 OVM1_1328552944_INCR.f
-rw-r--r--   1 root     root        1726 Feb  6 20:59 OVM1_1328552945_INCR
-rw-------   1 root     root       58549 Feb  6 20:59 OVM1_1328552945_INCR.f
-rw-r--r--   1 root     root         927 Feb  6 20:33 OVM1_1328552946_INCR
-rw-------   1 root     root         507 Feb  6 20:33 OVM1_1328552946_INCR.f
-rw-r--r--   1 root     root         900 Feb  7 19:09 OVM1_1328634000_INCR
-rw-r--r--   1 root     root         926 Feb  7 19:03 OVM1_1328634197_INCR
-rw-------   1 root     root         507 Feb  7 19:03 OVM1_1328634197_INCR.f
-rw-r--r--   1 root     root         927 Feb  7 19:07 OVM1_1328634338_INCR
-rw-------   1 root     root         507 Feb  7 19:07 OVM1_1328634338_INCR.f
-rw-r--r--   1 root     root        1626 Feb  7 19:09 OVM1_1328634388_INCR
-rw-------   1 root     root        2354 Feb  7 19:09 OVM1_1328634388_INCR.f
-rw-r--r--   1 root     root        1416 Feb  7 19:09 OVM1_1328634458_INCR
-rw-------   1 root     root       74334 Feb  7 19:09 OVM1_1328634458_INCR.f
drwx------   2 root     root        1536 Feb  4 08:46 catstore
drwxr-xr-x   3 root     root         512 Feb  8 23:17 tmp
root@cprvnmsnetb # ls -al |grep 2911
-rw-r--r--   1 root     root       15660 Feb  3 22:17 OVM1_1328291103_FULL
-rw-------   1 root     root          72 Feb  3 22:17 OVM1_1328291103_FULL.f
root@cprvnmsnetb #
 

Yasuhisa Ishikawa's picture
09
Feb
2012
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Check consistency

Try to check catalog consistency by "bpdbm -consistency 2".
By the way, have you already tried restarting your master server?

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Willie_SA's picture
09
Feb
2012
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I did bounce the server and

I did bounce the server and bounce NetBackup.

BUT not since a successfull completion of the Image Cleaning.

Would bouncing NetBackup help?

Willie_SA's picture
09
Feb
2012
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Result from catalog check -

Result from catalog check - bpdbm -consistence 2

Against all the files that gave wrning in Catalog backup job.

Bad image header: OVM2_1328642896_INCR, error: events out of sequence - image inconsistency (229)

Mark_Solutions's picture
09
Feb
2012
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This tech note, although

This tech note, although covering a slightly different situation, covers how to remove corrput images from the catalog:

http://www.symantec.com/docs/TECH60787

Just follow the removal section for all 30 of your corrupt images - these must have all been open when your system crashed so it is unlikely that a repair of any sort is possible

Authorised Symantec Consultant

Don't forget to give a "Thumbs Up" or mark as "Solution" if someones advice has helped you.

Willie_SA's picture
09
Feb
2012
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Problem solved as per TECH

Problem solved as per TECH Note.

 

I moved one image reported with status code 229 in Job Activity Monitor Report from the /usr/openv/netbackup/db/images/?HOSTNAME?/1328000000 to pre defined directory /usr/openv/netbackup/db/images/willie 

Then reran Catalog Backup and that file did not apear in Job Activity Monitor Report.

Then ......

I moved all the other images reported with status code 229 in Job Activity Monitor Report from the /usr/openv/netbackup/db/images/?HOSTNAME?/1328000000 to pre defined directory /usr/openv/netbackup/db/images/willie.

Then ran the Catalog Backup and it complete with Status 0.

I can now go and delete /usr/openv/netbackup/db/images/willie

All OK

Thank you

mph999's picture
09
Feb
2012
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Yep, agree with Mark .. You

Yep, agree with Mark .. You could remove the one reported by bpdbm -consistency, but then, wen you re-run, it will probably stick on the next.

So, if ...

OVM2_1328642896_INCR

is one of the 30 odd images, I think it would be reasonable to suggest to remove all 30, if YOU are happy with that (final decision is yours ...).

Martin

Marianne van den Berg's picture
09
Feb
2012
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Look at it this way - the

Look at it this way - the backups that were running at the time are incomplete, making it impossible to restore from them.

All that is left now is the image cleanup.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
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