Video Screencast Help

Error 0x10010000- Server 2012

Created: 02 Apr 2014 | 1 comment



I just got through a fresh install of SEPM 12.1.4 on server 2012 using an external SQL server and am receiving the "Error 0x10010000" dialog boxes when using portions of the management console.

It looks like it is an issue with PHP? the recommended fix is to add the SQL server active directory user account as a local administrator?

Is there another fix besides this? I already added this account to the following directories with full permission;

%:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Inetpub

%:\ProgramData\Application Data\Symantec\Symantec Endpoint Protection Manager\Php\temp

%:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting

I found this tech article, but in my opinion is not an appropriate fix;

Is there another fix to get this working besides leaving this account as a local admin?


Operating Systems:

Comments 1 CommentJump to latest comment

ᗺrian's picture

I haven't seen another workaround. I would suggest calling support to see what they suggest is the best approach.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.