Endpoint Protection Small Business Edition

I have just upgraded SEP SBE 12.0 to 12.1. Whilst upgrading the routine failed and I had to repair the install with the recovery file

I am now running 12.1 but when entering Protection Centre I get ErrorCode: 0x10010000

This means all the home/monitors/reports pages are blank

I looked in the ODBC settings and failed to test the system DSN, entered the DBA credentails and tested it fine

Yet I still get the error listed above 

Did you go to 12.1.3 (latest version?)

Have you tried running the smyhelp tool to see if any errors come up?

Hello,

Check these Articles:

Home, Monitors, and Report tabs blank. Error: Unexpected server error 0x10010000

http://www.symantec.com/docs/TECH164323

"Unexpected server error. ErrorCode: 0x10010000" during login to Symantec Endpoint Protection Manager

http://www.symantec.com/docs/TECH206435

Secondly check these Threads with the Similar issue:

Errorcode: 0x10010000 also SEPM console blank for Home, Montiors and reports tab?

https://www-secure.symantec.com/connect/forums/errorcode-0x10010000-also-sepm-console-blank-home-montiors-and-reports-tab

and

https://www-secure.symantec.com/connect/forums/unexpected-error-0x10010000

Hope that helps!!

I have run the Symhelp on the console. I get the following errors;

No application is using IIS Secured(System)'s configured port 443 with a state of 'listen'.

No application is using SQL Database Server(sqlserver.exe)'s configured port 1433 with a state of 'Established'.

No application is using RADIUS Communication(https.exe)'s configured port 1812 with a state of 'Listen'.

No application is using AjaxSwing(SemSvc.exe)'s configured prt 8045 with a state of 'Listen'.

The exact version I have upgraded to is 12.1.3001.165

Do you have enhanced security enabled in IE?

try giving full permission to the sepm reporting folder might be a permission issue.