Video Screencast Help

error -11285

Created: 05 Aug 2011 | 2 comments

 

I'm using PGP Desktop 10.1.2 [Build 9] PGP SDK 4.0.1 with Outlook 2007 (12.0.6557.5001) SP2 MSO (12.0.6554.5001) on a corporate intranet behind a firewall, proxy and peering.

Emails go into my Outbox, but never leave (never move to the Sent folder), and the log is filled with -11285 errors:

 

16:30:56 Email  Info Processing outgoing message from <email address> with subject: <subject>
16:31:05 Email  Warning MAPI Proxy: Get Encryption Key for email <email address> failed with error server search failed (-11285)
 
Also, if I try to publish to the Global Directory, I get:
 
"The server key for the PGP Global Directory could not be obtained."
 
This kind of limits the usability... How do I fix it?

 

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Tom Mc's picture

Please see this Knowledge Base Article.

When you consider your issue resolved, please click Mark As Solution on the most helpful response.

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Tom Mc's picture

Was this able to resolve the problem for you?  If not, someone here may be able to be of further  assistance.

When you consider your issue resolved, please click Mark As Solution on the most helpful response.

Search the Knowledge Base &