Error 11501: Unable to create the database for Symantec Endpoint Protection Manager.
I am receiving the following error during the install of Symantec Endpoint Protection Manager RU6a on Windows Server 2008 R2 with a remote SQL 2005 Server database:
Error 11501: Unable to create the database for Symantec Endpoint Protection Manager. Please click here < http://service1.symantec.com/support/ent-security.... > for more information.
I am receiving this error when I click Next on the Management Server Configuration Wizard page where it asks for the Database server, SQL server port, Database name, etc. I follow the instructions (http://seer.entsupport.symantec.com/docs/330748.htm) and followed the steps exactly because in our environment our SQL administrator must create database:
An existing database must define file groups PRIMARY, FG_CONTENT, FG_LOGINFO, FG_RPTINFO, and FG_INDEX. The user account for database access must have privileges db_ddladmin, db_datareader, and db_datawriter.
I even check the above instructions. It isn’t a port issue (tested with telnet command) or a username and password. I read over the referenced Knowledge Base article, http://service1.symantec.com/support/ent-security...., but there isn’t an issue with the network connectivity between this SEPM and the SQL server and the TCP/IP protocol is not disabled. Any ideas why this is failing?