Hi,

I am experiancing an issue with my VMware backups, all has been working fine until two days ago. I now get an error 156 on all my VMware off host backups. I master & media servers are Windows 2008 R2 and I am using Netbackup V7.0

Please assist?

This is the bffis log:

08:48:16.789 [4076.1756] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpfis.exe create -nbu -owner NBU -id svrjhb176.tracker.co.za_1322808493 -bpstart_to 300 -bpend_to 300 -backup_copy 0 -ru root -pt 29 -vm_type 2 -vm_client svrjhb176.tracker.co.za -clnt svrjhb42.tracker.co.za -st FULL -rg other -fim VMware:nameuse=0,Virtual_machine_backup=2,trantype=1,disable_quiesce=0,file_system_optimization=1,snapact=0,vmmono=0,nameuse=0 -class CRESTA-VM-03 -sched Daily-Full -fso -S svrjhb40.tracker.co.za
08:48:16.789 [4076.1756] <2> bpfis main: received FIM as [126] VMware:nameuse=0,Virtual_machine_backup=2,trantype=1,disable_quiesce=0,file_system_optimization=1,snapact=0,vmmono=0,nameuse=0
08:48:16.804 [4076.1756] <4> bpfis: INF - BACKUP START 4076
08:48:16.804 [4076.1756] <2> bpfis main: receive filelist:<NEW_STREAM>
08:48:16.804 [4076.1756] <2> bpfis main: receive filelist:<ALL_LOCAL_DRIVES>
08:48:16.804 [4076.1756] <2> bpfis main: receive filelist:<CONTINUE>
08:48:16.851 [4076.1756] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
08:48:16.851 [4076.1756] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bprd
08:48:17.054 [4076.1756] <2> logconnections: BPRD CONNECT FROM 172.20.68.165.55327 TO 172.20.68.213.13724
08:48:19.191 [4076.1756] <2> get_long: (2) premature end of file (byte 1)
08:48:19.191 [4076.1756] <2> bprd_read_text_file: get_string() failed, Access is denied.  (5), premature end of file encountered
08:48:19.191 [4076.1756] <8> bpfis: WRN - VfMS error 10; see following messages:
08:48:19.191 [4076.1756] <8> bpfis: WRN - Non-fatal method error was reported
08:48:19.191 [4076.1756] <8> bpfis: WRN - vfm_configure_fi_one: method: FlashSnap, type: FIM, function: FlashSnap_init
08:48:19.191 [4076.1756] <8> bpfis: WRN - VfMS method error 3; see following message:
08:48:19.191 [4076.1756] <8> bpfis: WRN - FlashSnap_init: Veritas Volume Manager not installed.
08:48:19.191 [4076.1756] <8> bpfis: WRN - VfMS error 10; see following messages:
08:48:19.191 [4076.1756] <8> bpfis: WRN - Non-fatal method error was reported
08:48:19.191 [4076.1756] <8> bpfis: WRN - vfm_configure_fi_one: method: vxvm, type: FIM, function: vxvm_init
08:48:19.191 [4076.1756] <8> bpfis: WRN - VfMS method error 3; see following message:
08:48:19.191 [4076.1756] <8> bpfis: WRN - vxvm_init: Veritas Volume Manager not installed.
08:48:19.191 [4076.1756] <4> bpfis: INF - FIS_ID=svrjhb176.tracker.co.za_1322808493
08:48:19.191 [4076.1756] <4> bpfis: INF - Freezing ALL_LOCAL_DRIVES using snapshot method VMware.
08:48:19.191 [4076.1756] <4> bpfis: INF - ACT=svrjhb176.tracker.co.za
08:48:19.191 [4076.1756] <4> bpfis: INF - Created mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_ALL_LOCAL_DRIVES_4076
08:48:19.238 [4076.1756] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
08:48:19.238 [4076.1756] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bprd
08:48:19.441 [4076.1756] <2> logconnections: BPRD CONNECT FROM 172.20.68.165.55328 TO 172.20.68.213.13724
08:48:22.218 [4076.1756] <4> bpfis: INF - Deleted mount point C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_ALL_LOCAL_DRIVES_4076
08:48:22.218 [4076.1756] <32> bpfis: FTL - VfMS error 11; see following messages:
08:48:22.218 [4076.1756] <32> bpfis: FTL - Fatal method error was reported
08:48:22.218 [4076.1756] <32> bpfis: FTL - vfm_freeze: method: VMware, type: FIM, function: VMware_freeze
08:48:22.218 [4076.1756] <32> bpfis: FTL - VfMS method error 7; see following message:
08:48:22.218 [4076.1756] <32> bpfis: FTL - VMware_freeze: VIXAPI freeze failed unknown client svrjhb176.tracker.co.za
08:48:22.218 [4076.1756] <32> bpfis: FTL - VfMS error 11; see following messages:
08:48:22.218 [4076.1756] <32> bpfis: FTL - Fatal method error was reported
08:48:22.218 [4076.1756] <32> bpfis: FTL - vfm_freeze: method: VMware, type: FIM, function: VMware_freeze
08:48:22.218 [4076.1756] <32> bpfis: FTL - VfMS method error 7; see following message:
08:48:22.218 [4076.1756] <32> bpfis: FTL - VMware_freeze: VIXAPI freeze failed unknown client svrjhb176.tracker.co.za
08:48:22.218 [4076.1756] <16> bpfis: FTL - snapshot creation failed, status 156
08:48:22.218 [4076.1756] <4> bpfis: INF - Thawing ALL_LOCAL_DRIVES using snapshot method VMware.
08:48:22.218 [4076.1756] <8> bpfis: WRN - ALL_LOCAL_DRIVES is not frozen
08:48:22.218 [4076.1756] <8> bpfis: WRN - snapshot delete returned status 20
08:48:22.264 [4076.1756] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
08:48:22.264 [4076.1756] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bprd
08:48:22.467 [4076.1756] <2> logconnections: BPRD CONNECT FROM 172.20.68.165.55332 TO 172.20.68.213.13724
08:48:23.824 [4076.1756] <4> bpfis: INF - EXIT STATUS 156: snapshot error encountered
08:48:26.882 [2976.2288] <2> logparams: C:\Program Files\Veritas\NetBackup\bin\bpfis.exe delete -nbu -id svrjhb176.tracker.co.za_1322808493 -bpstart_to 300 -bpend_to 300 -clnt svrjhb42.tracker.co.za -S svrjhb40.tracker.co.za
08:48:26.929 [2976.2288] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
08:48:26.929 [2976.2288] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bprd
08:48:27.132 [2976.2288] <2> logconnections: BPRD CONNECT FROM 172.20.68.165.55362 TO 172.20.68.213.13724
08:48:28.458 [2976.2288] <4> bpfis: INF - BACKUP START 2976
08:48:28.458 [2976.2288] <32> bpfis: FTL - cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.svrjhb176.tracker.co.za_1322808493.0
08:48:28.505 [2976.2288] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2054: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
08:48:28.505 [2976.2288] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.2068: service: bprd
08:48:28.707 [2976.2288] <2> logconnections: BPRD CONNECT FROM 172.20.68.165.55365 TO 172.20.68.213.13724
08:48:30.049 [2976.2288] <4> bpfis: INF - EXIT STATUS 0: the requested operation was successfully completed