Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Error 1625 installing client

Created: 24 Jan 2013 • Updated: 19 Jun 2013 | 5 comments
This issue has been solved. See solution.

Installing as admin.  Think there may be a problem with server config, but thought I'd run it by here as well.  Almost as soon as I hit install, the installer says it was interrupted and had to cancel.  Following is from installation log.

01-23-2013,14:36:26 : 01-23-2013,14:36:26 : Starting Setup
01-23-2013,14:36:26 : 01-23-2013,14:36:26 : Performing installation on host: ATL-SC-DW-02
01-23-2013,14:36:26 : 01-23-2013,14:36:26 : Checking for 32-bit processor on a 64-bit system.
01-23-2013,14:37:04 : === Logging started: 1/23/2013 14:37:04 ===
01-23-2013,14:37:04 : Action 14:37:04: CostInitialize. Computing space requirements
01-23-2013,14:37:04 : Action start 14:37:04: CostInitialize.
01-23-2013,14:37:04 : Action ended 14:37:04: CostInitialize. Return value 1.
01-23-2013,14:37:04 : Action 14:37:04: FileCost. Computing space requirements
01-23-2013,14:37:04 : Action start 14:37:04: FileCost.
01-23-2013,14:37:04 : Action ended 14:37:04: FileCost. Return value 1.
01-23-2013,14:37:04 : Action 14:37:04: ResolveSource. Resolving source
01-23-2013,14:37:04 : Action start 14:37:04: ResolveSource.
01-23-2013,14:37:04 : Action ended 14:37:04: ResolveSource. Return value 1.
01-23-2013,14:37:04 : Action 14:37:04: CostFinalize. Computing space requirements
01-23-2013,14:37:04 : Action start 14:37:04: CostFinalize.
01-23-2013,14:37:04 : Action ended 14:37:04: CostFinalize. Return value 1.
01-23-2013,14:37:04 : Action 14:37:04: INSTALL.
01-23-2013,14:37:04 : Action start 14:37:04: INSTALL.
01-23-2013,14:37:04 : Info 1625.This installation is forbidden by system policy. Contact your system administrator. C:\Users\hank.hill\Desktop\x64\Symantec NetBackup Client.msi
01-23-2013,14:37:05 : Action ended 14:37:05: INSTALL. Return value 9.

Comments 5 CommentsJump to latest comment

Dyneshia's picture

Please see : http://answers.microsoft.com/en-us/windows/forum/w...

This will be a windows issue.  IF the above does not work, please reply back with the OS and exact version  of NBU you are trying to install.

 

Dyneshia's picture

Hello HankHill , did that link resolve your issue ?  If not, please reply back with the OS and exact version  of NBU you are trying to install.

HankHill's picture

So far back in the annals of history that I really don't remember what happened with this.  I have the client installed and working though.

SOLUTION
Dyneshia's picture

Oh my .. So sorry, I just saw the orginal date ! blush  I think I must of saw this on the "can you solve this " section and did nto notice the date.  My apologies!

huanglao2002's picture

Info 1625.This installation is forbidden by system policy.?

 

Can you talk with your system admin?