Error 1922 Uninstalling older SEP client
We had SEP11.0.4 and old server not enough disk space to upgrade console. Installed new 11.0.6 console on new server and pushed out. 3 servers are good, but 3 have issues. On 2 of the servers I am trying to manuallu uninstall the SEP client and I get this error.
Error Service Symantec Management Client (SmcService) could not be deleted. Verify that you have suffienct privileges to remove system services.
- I verified that I am connecting as Domain Admin
- I installed VNC so I could connect remotely instead of connecting using RDP
- I looked for Windows Cleanup Utility, but it looks like MS has removed from their site.
- I tried restarting server during maintenance window, but did not clear up
Any other suggestions for getting the old SEP client removed so I can push newer one fresh?
Comments
Restart the server once then
Restart the server once then try to un-install if it still doesn't removes then Try manual removal steps.
http://service1.symantec.com/support/ent-security.nsf/docid/2007073018014248
Windows Installer Cleanup Utility will not help as it will only remove the entry from add/remove programs it will not delete the files.( however this utility is there in the downloads section of this forum)
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
hi
call symantec support get cleanwipe tool
it wil rmove it; or
vikram has uploaded the MS cleanup utility under the downloads section of this forum download it and run on the machines
https://www-secure.symantec.com/connect/downloads/windows-installer-cleanup-utility
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Try the following steps Stop
Try the following steps
Stop Symantec Management Client Service Manually
Start > Run > SMC -Stop(To stop Symantec Management Client Service)
Sometimes Symantec Management Client Service does not stops, it gets started automatically(follow the steps below for the same)
Start > Run > Services.msc
Right Click on Symantec Management Client Service, go to Properties
Change the status type to "Manual or Disabled"
Click on OK
Go to Add Remove Program
Select Symantec Endpoint Protection and Click on Remove button
Thanks & Regards,
Mudit Kumar
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