hi

check this froums.

https://www-secure.symantec.com/connect/forums/err...

are u trying to install from zipped file, extract it and run as admin after disabling UAC..

hi,

same issue occured on windows xp 3 and same solution.

Remove all SEP releated folder and Registry entry by using Cleanwipe tool.

https://www-secure.symantec.com/connect/forums/cant-install-sep-12-xperror-2343-specified-path-empty

You can download

Use the Windows Cleanup Utility can resolve this issue

1. download and install Windwos Cleanup Utility

2. Run Windows Cleanup utility

3. find the Symantec Endpoint Protection and select remove

4. re-install SEP Client

Here is the link :

http://support.microsoft.com/mats/Program_Install_and_Uninstall

Can you post the SEP_INST.log file?

Hi Brian,

i'll do collect the required logs by tomorrow and share with you.

Thanks & Regards,
Prasann
IT Security Engineer
CCNA,ITIL(2011)

Trying the local install?

I would suggest to run process explorer, filter msiexec.exe , check where its stopping at.

check the profile path as well.

Try this

1. Open Regedit.exe and browse to the following key:
   HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\
2. Click Shell Folders and verify that the values on the right side refer to local paths that currently exist.
3. Click User Shell Folders and verify that the values on the right side refer to local paths that currently exist.

I tried all possibilities.  Everything mentioned in all blogs.  I am using Windows 8 and still getting Error 2343 while installing SEP 12.2

Please help