Error 235 during virus pattern file update
Hallo
During a live update from a local server with actual virus pattern I got the error code 235. I'm using Symantec scan engine 5.2
Some file can be copied properly. Some not.
Here is a part of the log file. I've changed our customer IP addresses.
What went wrong? Any ideas are welcome.
---- Start ---------------
:00:01 AM Downloading livetri.zip to /tmp/1254124801660/livetri.zip ...
Sep 28, 2009 8:00:01 AM Connecting to 100.100.100.100 via HTTP ...
Sep 28, 2009 8:00:01 AM Connected to 100.100.100.100 sending request ...
Sep 28, 2009 8:00:01 AM Waiting for response ...
Sep 28, 2009 8:00:01 AM Receiving file ...
Sep 28, 2009 8:00:01 AM Transfer completed in 122 ms (1,922,409 bytes/sec)
Sep 28, 2009 8:00:01 AM The zip entry is liveupdt.grd
Sep 28, 2009 8:00:02 AM The zip entry is liveupdt.sig
Sep 28, 2009 8:00:02 AM The zip entry is liveupdt.tri
Sep 28, 2009 8:00:02 AM Unzipping livetri.zip into /tmp/1254124801660 ...
Sep 28, 2009 8:00:02 AM The zip file downloaded is a catalog file
Sep 28, 2009 8:00:02 AM Extracting liveupdt.grd
Sep 28, 2009 8:00:02 AM Total number of bytes read is 865,419
Sep 28, 2009 8:00:02 AM Extracting liveupdt.sig
Sep 28, 2009 8:00:02 AM Total number of bytes read is 2,267
Sep 28, 2009 8:00:02 AM Extracting liveupdt.tri
Sep 28, 2009 8:00:02 AM Total number of bytes read is 29,266
Sep 28, 2009 8:00:02 AM Unzipping completed
Sep 28, 2009 8:00:02 AM Loading root certificate
Sep 28, 2009 8:00:02 AM Setting certificate restrictions
Sep 28, 2009 8:00:02 AM Loading guard file: /tmp/1254124801660/liveupdt.grd
Sep 28, 2009 8:00:02 AM Downloading 1253800006jtun_ennluapi.lin to /tmp/1254124801660/1253800006jtun_ennluapi.lin ...
Sep 28, 2009 8:00:02 AM Connecting to 100.100.100.100 via HTTP ...
Sep 28, 2009 8:00:02 AM Connected to 100.100.100.100 sending request ...
Sep 28, 2009 8:00:02 AM Waiting for response ...
Sep 28, 2009 8:00:02 AM Receiving file ...
Sep 28, 2009 8:00:02 AM Transfer completed in 131 ms (164,229 bytes/sec)
Sep 28, 2009 8:00:02 AM Checking authenticity of package /tmp/1254124801660/1253800006jtun_ennluapi.lin
Sep 28, 2009 8:00:03 AM Package /tmp/1254124801660/1253800006jtun_ennluapi.lin has not authenticated properly. PackageFile: 1253800006jtun_ennluapi.lin
/tmp/1254124801660/liveupdt.grd: File's Sha1 value 28a5a082cce0b9aa11c6c17d6a3f2808d4291755 did not match both the active and expired Sha1 checksums of be6209731e484e11ec0c267163b62315564b77ce and be6209731e484e11ec0c267163b62315564b77ce
Sep 28, 2009 8:00:03 AM
Sep 28, 2009 8:00:03 AM The Java LiveUpdate session did not complete successfully.
Sep 28, 2009 8:00:03 AM Return code = 235
Sep 28, 2009 8:00:03 AM
============================================================
<IdsJluCommandLine><-c /2Fetc/2Fliveupdate.conf [ -p CSAPI Avenge Definitions for x86-redhat7.2 -v 1.0 -l SymAllLanguages -t virusdef -z 2007103019 ] >
<IdsJluCommandLineCharacterSet><UTF-8>
<IdsPVLListing1>
<IdsPVLListing2>
<IdsJluCommandLineAddedJluToSession>
<IdsJluSesaVersionCompatible>
<IdsJluToSesaAgentNotInstalled>
<IdsJavaVersion><1.5.0_14>
<IdsJavaLiveUpdateVersion><3.0><27>
<IdsProductInventoryParsedDefault></2Fetc/2FProduct.Catalog.JavaLiveUpdate>
<IdsPVLListing3>
<IdsPVLListing2>
<IdsProductInventoryDeleteProductNotFound><0C0C89F8-E695-41de-941C-3C79DDAE2FFD>
<IdsMaxSize><maxZipFileSize><614400>
<IdsMaxSize><maxTriFileSize><10485760>
<IdsMaxSize><maxPackageSize><734003200>
<IdsMaxSize><maxPackageContentSize><734003200>
<IdsDownloadMsg><minitri.flg></2Ftmp/2F1254124801660/2Fminitri.flg>
<IdsHttpConnectionMsg2><mgmt><80><HTTP>
<IdsHttpConnectedMsg><100.100.100.100>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><livetri.zip></2Ftmp/2F1254124801660/2Flivetri.zip>
<IdsHttpConnectionMsg><100.100.100.100><HTTP>
<IdsHttpConnectedMsg><100.100.100.100>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><122><1922409>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsZipEntryName><liveupdt.tri>
<IdsUnzipMsg><livetri.zip></2Ftmp/2F1254124801660>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><865419>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2267>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><29266>
<IdsUnzipComplete>
<IdsSecurityLoadingRootCert>
<IdsSecuritySetCertRestrictions>
<IdsSecurityGuardLoad></2Ftmp/2F1254124801660/2Fliveupdt.grd>
<IdsDownloadMsg><1253800006jtun_ennluapi.lin></2Ftmp/2F1254124801660/2F1253800006jtun_ennluapi.lin>
<IdsHttpConnectionMsg><100.100.100.100><HTTP>
<IdsHttpConnectedMsg><100.100.100.100>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><131><164229>
<IdsSecurityPackageCheck></2Ftmp/2F1254124801660/2F1253800006jtun_ennluapi.lin>
<IdsSecurityPackageNotTrusted></2Ftmp/2F1254124801660/2F1253800006jtun_ennluapi.lin><PackageFile: 1253800006jtun_ennluapi.lin
/2Ftmp/2F1254124801660/2Fliveupdt.grd: File's Sha1 value 28a5a082cce0b9aa11c6c17d6a3f2808d4291755 did not match both the active and expired Sha1 checksums of be6209731e484e11ec0c267163b62315564b77ce and be6209731e484e11ec0c267163b62315564b77ce
>
<IdsJavaSessionFailure>
<IdsJavaSessionReturnCode><235>
----- End ---------------------
Alfred Dielmann
Siemens AG
Germany
Comments
Return code = 235 maens Java
Return code = 235 maens Java LiveUpdate encountered a security related error.
is there any firewall in the network
If there's a firewall between the client computer and the internet, ensure that symantecliveupdate.com and symantec.com are whitelisted. A firewall blocking the Symantec LiveUpdate servers' addresses can result in a failure to connect, or content filtering by the firewall can result in timeout errors
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
The point is that some files
The point is that some files transfered fine (see the other part of the same log file) and other encountered that error. A blocking firewall can't be the source of the problem.
Alfred Dielmann
Siemens AG
Germany
============================================================
Sep 29, 2009 11:02:20 AM Java LiveUpdate launched with the command line = -c /etc/liveupdate.conf [ -p CSAPI DDR Definitions for x86-redhat7.2 -v 1.0 -l SymAllLanguages -t cfcfilter -z 626 ]
Sep 29, 2009 11:02:20 AM Using character set UTF-8
Sep 29, 2009 11:02:20 AM Command-line Product Selections to update:
Sep 29, 2009 11:02:20 AM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Sep 29, 2009 11:02:20 AM CSAPI DDR Definitions for x86-redhat7.2, 1.0, SymAllLanguages, cfcfilter
Sep 29, 2009 11:02:20 AM Adding JLU to the current command line
Sep 29, 2009 11:02:20 AM JLU Linux, 3.0, English, LiveUpdateSeq
Sep 29, 2009 11:02:20 AM The current JRE version is compatible with SESA Agent. Java LiveUpdate will now check to see if the SESA Agent is installed.
Sep 29, 2009 11:02:20 AM The Sesa Agent is not installed on this machine.
Sep 29, 2009 11:02:20 AM Java Version 1.5.0_14.
Sep 29, 2009 11:02:20 AM Linux 2.6.18-6-vserver-686
Sep 29, 2009 11:02:20 AM Java LiveUpdate version 3.0 Build 27.
Sep 29, 2009 11:02:20 AM ProductInventory: parsed default inventory file: /etc/Product.Catalog.JavaLiveUpdate
Sep 29, 2009 11:02:20 AM Inventory File Product Selections to update:
Sep 29, 2009 11:02:20 AM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Sep 29, 2009 11:02:20 AM ProductInventory.deleteProduct - Product not found for moniker 0C0C89F8-E695-41de-941C-3C79DDAE2FFD.
Sep 29, 2009 11:02:20 AM The property maxZipFileSize in config file is 614,400
Sep 29, 2009 11:02:20 AM The property maxTriFileSize in config file is 10,485,760
Sep 29, 2009 11:02:20 AM The property maxPackageSize in config file is 734,003,200
Sep 29, 2009 11:02:20 AM The property maxPackageContentSize in config file is 734,003,200
Sep 29, 2009 11:02:20 AM Downloading minitri.flg to /tmp/1254222140736/minitri.flg ...
Sep 29, 2009 11:02:20 AM Connecting to mgmt:80 via HTTP ...
Sep 29, 2009 11:02:20 AM Connected to 100.100.100.100 sending request ...
Sep 29, 2009 11:02:20 AM Waiting for response ...
Sep 29, 2009 11:02:20 AM Downloading livetri.zip to /tmp/1254222140736/livetri.zip ...
Sep 29, 2009 11:02:20 AM Connecting to 100.100.100.100 via HTTP ...
Sep 29, 2009 11:02:21 AM Connected to 100.100.100.100 sending request ...
Sep 29, 2009 11:02:21 AM Waiting for response ...
Sep 29, 2009 11:02:21 AM Receiving file ...
Sep 29, 2009 11:02:21 AM Transfer completed in 188 ms (1,246,792 bytes/sec)
Sep 29, 2009 11:02:21 AM The zip entry is liveupdt.grd
Sep 29, 2009 11:02:21 AM The zip entry is liveupdt.sig
Sep 29, 2009 11:02:21 AM The zip entry is liveupdt.tri
Sep 29, 2009 11:02:21 AM Unzipping livetri.zip into /tmp/1254222140736 ...
Sep 29, 2009 11:02:21 AM The zip file downloaded is a catalog file
Sep 29, 2009 11:02:21 AM Extracting liveupdt.grd
Sep 29, 2009 11:02:21 AM Total number of bytes read is 865,049
Sep 29, 2009 11:02:21 AM Extracting liveupdt.sig
Sep 29, 2009 11:02:21 AM Total number of bytes read is 2,267
Sep 29, 2009 11:02:21 AM Extracting liveupdt.tri
Sep 29, 2009 11:02:21 AM Total number of bytes read is 28,257
Sep 29, 2009 11:02:21 AM Unzipping completed
Sep 29, 2009 11:02:21 AM Loading root certificate
Sep 29, 2009 11:02:21 AM Setting certificate restrictions
Sep 29, 2009 11:02:21 AM Loading guard file: /tmp/1254222140736/liveupdt.grd
Sep 29, 2009 11:02:21 AM
Sep 29, 2009 11:02:21 AM The Java LiveUpdate session has completed successfully.
Sep 29, 2009 11:02:21 AM Return code = 0
Sep 29, 2009 11:02:21 AM
============================================================
<IdsJluCommandLine><-c /2Fetc/2Fliveupdate.conf [ -p CSAPI DDR Definitions for x86-redhat7.2 -v 1.0 -l SymAllLanguages -t cfcfilter -z 626 ] >
<IdsJluCommandLineCharacterSet><UTF-8>
<IdsPVLListing1>
<IdsPVLListing2>
<IdsJluCommandLineAddedJluToSession>
<IdsJluSesaVersionCompatible>
<IdsJluToSesaAgentNotInstalled>
<IdsJavaVersion><1.5.0_14>
<IdsJavaLiveUpdateVersion><3.0><27>
<IdsProductInventoryParsedDefault></2Fetc/2FProduct.Catalog.JavaLiveUpdate>
<IdsPVLListing3>
<IdsPVLListing2>
<IdsProductInventoryDeleteProductNotFound><0C0C89F8-E695-41de-941C-3C79DDAE2FFD>
<IdsMaxSize><maxZipFileSize><614400>
<IdsMaxSize><maxTriFileSize><10485760>
<IdsMaxSize><maxPackageSize><734003200>
<IdsMaxSize><maxPackageContentSize><734003200>
<IdsDownloadMsg><minitri.flg></2Ftmp/2F1254222140736/2Fminitri.flg>
<IdsHttpConnectionMsg2><mgmt><80><HTTP>
<IdsHttpConnectedMsg><100.100.100.100>
<IdsHttpWaitingMsg>
<IdsDownloadMsg><livetri.zip></2Ftmp/2F1254222140736/2Flivetri.zip>
<IdsHttpConnectionMsg><100.100.100.100><HTTP>
<IdsHttpConnectedMsg><100.100.100.100>
<IdsHttpWaitingMsg>
<IdsHttpReceivingFileMsg>
<IdsTransferCompleteMsg><188><1246792>
<IdsZipEntryName><liveupdt.grd>
<IdsZipEntryName><liveupdt.sig>
<IdsZipEntryName><liveupdt.tri>
<IdsUnzipMsg><livetri.zip></2Ftmp/2F1254222140736>
<IdsZipFileIsCatalog>
<IdsUnzipExtract><liveupdt.grd>
<IdsTotalNumBytesRead><865049>
<IdsUnzipExtract><liveupdt.sig>
<IdsTotalNumBytesRead><2267>
<IdsUnzipExtract><liveupdt.tri>
<IdsTotalNumBytesRead><28257>
<IdsUnzipComplete>
<IdsSecurityLoadingRootCert>
<IdsSecuritySetCertRestrictions>
<IdsSecurityGuardLoad></2Ftmp/2F1254222140736/2Fliveupdt.grd>
<IdsJavaSessionSuccess>
<IdsJavaSessionReturnCode><0>
Btw, thats the meaning on the
Btw, thats the meaning on the error message:
File's Sha1 value 28a5a082cce0b9aa11c6c17d6a3f2808d4291755 did not match both the active and expired Sha1 checksums of be6209731e484e11ec0c267163b62315564b77ce and be6209731e484e11ec0c267163b62315564b77ce
A checksum error? What's the reason of such an error?
Alfred Dielmann
Siemens AG
Germany
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