Endpoint Protection Small Business Edition

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Error 25010, Could not locate "Microsoft Test Root Authority" certificate in "Trusted Root Certification Authorities" store. It is required for this build of Symantec Endpoint Protection. Please install it and retry Symantec Endpoint Protection installati

  • 1.  Error 25010, Could not locate "Microsoft Test Root Authority" certificate in "Trusted Root Certification Authorities" store. It is required for this build of Symantec Endpoint Protection. Please install it and retry Symantec Endpoint Protection installati

    Posted Feb 22, 2013 04:53 AM

    Hey guys,

     

    I know somebody already posted this but it seems like no one knows the exact solution until now and the post seems to be inactive anymore.

    here's the scenario, we cleanwipe the machine just to make sure there's no symantec related files and after installation the error was displayed.

     

    We're running on Windows XP

     

    thanks,



  • 2.  RE: Error 25010, Could not locate "Microsoft Test Root Authority" certificate in "Trusted Root Certification Authorities" store. It is required for this build of Symantec Endpoint Protection. Please install it and retry Symantec Endpoint Protection installati



  • 3.  RE: Error 25010, Could not locate "Microsoft Test Root Authority" certificate in "Trusted Root Certification Authorities" store. It is required for this build of Symantec Endpoint Protection. Please install it and retry Symantec Endpoint Protection installati

    Trusted Advisor
    Posted Feb 22, 2013 06:29 AM

    Hello,

    Could you try Performing a System Restore to revert to an older date (probably to a week ago) and check if SEP 12.1 RU2 gets installed?

    Hope that helps!!



  • 4.  RE: Error 25010, Could not locate "Microsoft Test Root Authority" certificate in "Trusted Root Certification Authorities" store. It is required for this build of Symantec Endpoint Protection. Please install it and retry Symantec Endpoint Protection installati
    Best Answer

    Posted Feb 25, 2013 08:01 PM

    We soved it by copying the installer on the drive D then run the installation.

     

    Thanks guys,