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Error 25010, Could not locate "Microsoft Test Root Authority" certificate in "Trusted Root Certification Authorities" store. It is required for this build of Symantec Endpoint Protection. Please install it and retry Symantec Endpoint Protection installati

Created: 22 Feb 2013 • Updated: 25 Feb 2013 | 3 comments
D@ry1's picture
This issue has been solved. See solution.

Hey guys,

I know somebody already posted this but it seems like no one knows the exact solution until now and the post seems to be inactive anymore.

here's the scenario, we cleanwipe the machine just to make sure there's no symantec related files and after installation the error was displayed.

We're running on Windows XP


Comments 3 CommentsJump to latest comment

Mithun Sanghavi's picture


Could you try Performing a System Restore to revert to an older date (probably to a week ago) and check if SEP 12.1 RU2 gets installed?

Hope that helps!!

Mithun Sanghavi
Senior Consultant

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