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Error 32 when upgrading aclient

Updated: 22 May 2010 | 3 comments
bhawver's picture
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This issue has been solved. See solution.

After upgrading DS, it attempted to auto-upgrade the aclient/dagent on all of the computers in the company. Now the majority of the computers are getting the error "Error 32 copying new Aclient.exe file!" Anyone else come across this?

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bhawver's picture
06
Nov
2008
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Ok, how do you turn off the auto update in DS?

Brian Hawver
Systems Engineer
Yaskawa America, Inc.

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bhawver's picture
07
Nov
2008
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Ok, here is the work around that someone posted for me at JUICE:



Goto HKLM->Software->Microsoft->Windows->Current Config->Uninstall and find the key for SVS.



One of the values is called "Display Name", change that from "Symantec Virtualization Agent" to "Altiris Vitualization Agent".



now DS will find SVS on that machine.



Word of Warning, all we've done is check to see that DS can find SVS but we haven't tried anything outside of import and activate. We don't know if you'll be able to uninstall or apply patches, but changing Display Name back to Symantec should resolve any issues if they do exist.



I'd try this out on a VM or a machine you don't mind reimagning before making the change network wide.

Brian Hawver
Systems Engineer
Yaskawa America, Inc.

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

Phyrant's picture
09
Nov
2008
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Thanks for the posting the solution. Hopefully it will help someone else.