Error 32 when upgrading aclient

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bhawver's picture

After upgrading DS, it attempted to auto-upgrade the aclient/dagent on all of the computers in the company. Now the majority of the computers are getting the error "Error 32 copying new Aclient.exe file!" Anyone else come across this?

bhawver's picture

Ok, how do you turn off the auto update in DS?

bhawver's picture

Solution

Ok, here is the work around that someone posted for me at JUICE:



Goto HKLM->Software->Microsoft->Windows->Current Config->Uninstall and find the key for SVS.



One of the values is called "Display Name", change that from "Symantec Virtualization Agent" to "Altiris Vitualization Agent".



now DS will find SVS on that machine.



Word of Warning, all we've done is check to see that DS can find SVS but we haven't tried anything outside of import and activate. We don't know if you'll be able to uninstall or apply patches, but changing Display Name back to Symantec should resolve any issues if they do exist.



I'd try this out on a VM or a machine you don't mind reimagning before making the change network wide.

Phyrant's picture

Thanks for the posting the solution. Hopefully it will help someone else.