Ghost Solution Suite

 View Only
  • 1.  Error 36000

    Posted Jun 12, 2014 10:31 AM

    When I boot up in WinPE created from the Ghost Boot Wizard, I get this error whenever my Western Digital MyBook 3 TB external hard drive is connected:

     

    *********************************
    Date   : Tue Jun 10 21:25:49 2014
    Error Number: (36000)
    Message: A signal or windows exception occurred
    Version: 11.5.1.2266 (Dec 24 2009, Build=2266)
    OS Version: Professional  (Build 6000)
    Command line arguments: /setosdrives /blind
    Active Switches :
           AutoName
    PathName            :
    DumpFile            :
    DumpPos             : 0
    FlagImplode         : 0
    FlagExplode         : 0

    Operation Details :
      Total size.........0
      MB copied..........0
      MB remaining.......0
      Percent complete...0%
      Speed..............0 MB/min
      Time elapsed.......0:00  
      Time remaining.....0:00 

    Thread #1224 Call Stack
    AbortLog
    Generic_Abort
    NTFSFilesystemCursoryDetect::isBootSectorNtfs
    NTFSFilesystemCursoryDetect::looksLikeNTFS
    FilesystemManager::getFilesystemInfo
    VolumeContainer::notifyVolumeCreated
    VolumeContainerDisk::getNodeVolumes
    VolumeContainerDisk::getNodeVolumes
    VolumeContainerDisk::getNodeVolumes
    VolumeContainerDisk::constructor
    VolumeContainerManagerGpt::createVolumeContainer
    VolumeContainerManagerDisk::addVolumeContainer
    sub_main
    main

    Call Stack
    Address            Frame              Logical Addr              Module
    0x0000000077e00f34 0x000000000012cca0 KiFastSystemCallRet+0x0000000000000000
    0x000000000012cfa0 0x000000000012cca4 0x0000:0x0000000000000000
    0x000000000061b696 0x000000000012cfa0 0x0001:0x000000000021a696 X:\ghost\ghost32.exe
    0x000000000041bf14 0x000000000012d10c 0x0001:0x000000000001af14 X:\ghost\ghost32.exe
    0x000000000041c3da 0x000000000012d160 0x0001:0x000000000001b3da X:\ghost\ghost32.exe
    0x0000000000412be4 0x000000000012d194 0x0001:0x0000000000011be4 X:\ghost\ghost32.exe
    0x0000000000412abe 0x00000000001771dc 0x0001:0x0000000000011abe X:\ghost\ghost32.exe
    End Call Stack


    Start heap available: 3730862080
    Cur   heap available: 3683352576
    Total Memory:         4121751552

    Allocated
      33500 ..\ghost.cpp:1511
    Free

    Fat details:

    NTFS details:
    ----------------

    NTFS Global Flags:
    ----------------
      contiguousWrite=1 forceDiskClusterMapping=0
      inhibitCHKDSK=1 ignoreBadLog=0 ignoreCHKDSKBit=0
      enable_cache=0 xfrbuflen=0
      last_attr_type = 0
      loadExact = 0
      sameSize = 0
    ----------------

    Disk Info :
      remote.............0
      drive..............0
      sectorsUsedCount.......0
      estimatedUsedCount.....0
      numPartitions..............0
      Version............0
      Full structure dump....
       {
          SVersion: 0
          SCylinders: 0
          SDiskFormat: 1
          SMbr:
             0x0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0010 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0100 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0110 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0120 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0130 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0140 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0150 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0160 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0170 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0180 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0190 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0200
          SIsSpanned: false
          SOs2Name:
             0x0000 00 00 00 00 00 00 00 00 00 00
          SFingerprint: 0
          SHeadsPerCyl: 0
          SectorsPerTrack: 0
          SRemote: false
          SEndOfImagePosition: 0
          SFlags: 0
          SPatchedFileCount: 0
          SDrive: 0
          SEstimatedUsed: 0
          STotalSectors: 0
          SPartitions:
          [
          ]
          SSectorsUsed: 0
       }


     # Ord Boot Id Ext     First        Num       Last       Used NTFS

    Disk Info :
      remote.............0
      drive..............0
      sectorsUsedCount.......0
      estimatedUsedCount.....0
      numPartitions..............0
      Version............0
      Full structure dump....
       {
          SVersion: 0
          SCylinders: 0
          SDiskFormat: 1
          SMbr:
             0x0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0010 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x00f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0100 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0110 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0120 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0130 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0140 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0150 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0160 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0170 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0180 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0190 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x01f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
             0x0200
          SIsSpanned: false
          SOs2Name:
             0x0000 00 00 00 00 00 00 00 00 00 00
          SFingerprint: 0
          SHeadsPerCyl: 0
          SectorsPerTrack: 0
          SRemote: false
          SEndOfImagePosition: 0
          SFlags: 0
          SPatchedFileCount: 0
          SDrive: 0
          SEstimatedUsed: 0
          STotalSectors: 0
          SPartitions:
          [
          ]
          SSectorsUsed: 0
       }


     # Ord Boot Id Ext     First        Num       Last       Used NTFS

    Fixed Drives

    Drive 0 Hitachi HDP725032GLA360       GEA354RC3NWP8L

    Total Sectors            625142448
    Bytes per Sector         512
    MB                       305245
    Cylinders                38913
    Heads                    255
    Sectors per Track        63

    Drive 0 Hitachi HDP725032GLA360       GEA354RC3NWP8L
    WinNT (Active)
    Total Sectors            625142448
    Bytes per Sector         512
    MB   

     

    I tried adding the drivers in the WinPE-512 environment in the boot wizard but I receive an error.  However, I can use "drvload" to load the drivers in the winpe environment, which occurs without any errors, however I still see the above error.



  • 2.  RE: Error 36000

    Posted Jun 12, 2014 12:12 PM

    A 2Tb or smaller drive will work OK I presume?

    Do you have a UEFI bios? Is it enabled? Are you using MBR or GPT formatting on the drive?  Have you tried with a later version of WinPE?  Do you have USB-3 drivers installed in WinPE?



  • 3.  RE: Error 36000

    Posted Jun 12, 2014 12:17 PM

    I could try formatting it as a 2 TB partition, havent tried it.  I just used Win 7 to format the drive, how do I format it as a 2 TB drive?  Where/how do I get a later version of WinPE?  I tried installing the drivers in WinPE-512 during the boot wizard, but I kept getting an error, even though the .inf, .sys and .cat files were there.  I used the drvload and I got a success message, but WinPE still couldnt see the drive (checked using gdisk32).



  • 4.  RE: Error 36000

    Posted Jun 12, 2014 02:30 PM

    https://www-secure.symantec.com/connect/articles/creating-and-using-winpe31-image-gss-251

    The drivers you use with WinPE V2 need to be Vista 32 bit drivers as WinPE 2 uses the Vista kernel.

    However, as you didn't answer my questions about UEFI, etc, all I can suggest is that you search this forum on 3Tb as I seem to recall a past thread on this topic.



  • 5.  RE: Error 36000

    Posted Jun 12, 2014 02:35 PM

    I have an Optiplex 760, I dont think that has UEFI.



  • 6.  RE: Error 36000

    Posted Jun 13, 2014 11:50 PM

    Looks like I am hosed based on this article:

     

    https://www-secure.symantec.com/connect/forums/ghost32exe-compatible-3tb-drives-or-not

     

    Can anyone confirm/verify?