Error 68: Virus Definitions may be missing or corrupt.
I've had Symantec Information Foundation Mail Security/Anti-Spam Ver. 188.8.131.52 installed for about a month. I've fine-tuned it and it works flawlessly for about a week. Then after no configuration changes whatsoever, it hoses up what I believe to be the Auto-Protect feature. Every new email in the company will show up in Outlook with the message header, but the body will say: " This item cannot be displayed in the Reading Pane."
Event Log repeats the same errors:
68: "Unable to initialize Scan Engine. The virus def's may be missing or corrupt. Perform a LiveUpdate to retreive the latest def's.
110: "SAVFMSESp.exe failed to start. (0XC009008A)
167/168: %MISC SYM SERVER% restarted/failed to start.
I've updated the def's sucessfully and rebooted the server thereafter. No fix.
The only way to get up and running again is if I turn Auto-Protect off. Once I rip out the entire product and reinstall, it works fine for about a week before the same problem happens/same fix. I'm literally configuring it the exact same way each time.
I'm wondering if my quarantine limits are obstructing something...but they're all defaulted and I have it set up to alert me when any problem occurs with the limits. I have received quarantine limit emails but never when Auto-Protect crashes.