Video Screencast Help


Created: 29 Apr 2013 | 3 comments


I have a policy for backing up all_local_drives. The policy contains 6 servers. They wereall  working fine. Today I have an error msg on 4 out of these 6

"STATUS 90 media manager received no data for backup image". The job shows as incomplete. When I resume the job I get the same error.

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LucSkywalker1957's picture

Are these Windows clients? Check to see if you have corrupt exclude lists.

LucSkywalker1957's picture

Check your bpbkar logs too.

Dyneshia's picture

We defiantly need more info.

1) What type of back is this ?

2) Is it only this client having an issue ?

3) Is it only this particular media server ?

4) Are you able to connect to the client through the master server host properties ?

5) Here are some generic items to check :

6) The following logs should tell us more :

bpbdbm - from the master

bptm - from the media server

bpbkar - from the client