Endpoint Protection

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  • 1.  Error after migrate SEP client to new server.

    Posted Sep 29, 2016 06:29 AM

    Hi

    We have migrated clients using SylinkDrop from one server to another and we have the following error.

    antivirus-error.JPG

    It could be for a different policy between servers. Then you fix it.

    fix it.JPG

    But the antivirus is still disable.

    enable.JPG

     

    We have to migrate more users, and I would like someone can help me to avoice this error.

    Thank you

     

    Best regards



  • 2.  RE: Error after migrate SEP client to new server.

    Posted Sep 29, 2016 06:49 AM

    Policy is not getting applied, do a reboot after replacing Sylink

    verify the policy

    Troubleshooting Policy Changes

    https://support.symantec.com/en_US/article.TECH105907.html



  • 3.  RE: Error after migrate SEP client to new server.

    Posted Sep 29, 2016 07:39 AM

    Do you have the lock icons closed in the policy? This is typically why this occurs. Make sure all the lock icons are closed.