We are experiencing a strange issue archiving an entire folder using outlook user extension (full client) with outlook in cached mode but only on some clients.
On some clients works even if cache mode is implemented and in others no. Perhaps in clients where it doesn't work it seems sometimes it works.
All clients are using User extensions 7.5 and all users affected are using the same policy.
When the client fails it doesn't log anything and it only hangs.
The problem doesn't seem to be related to outlook version. We have seen it also in outlook 2003 (all sp levels) and outlook 2007.
We have not implemented Offline Vault.

The EV server version is 7.5.

Any suggestions will be really appreciated.

Thanks in advance.

 

Regards,

Andrea Donaggio