Endpoint Encryption

 View Only
  • 1.  Error booting windows after SEE install.

    Posted Sep 15, 2010 11:04 AM

    Could anyone help with the below.

     

    System does not boot to normal mode in Windows. After providing the User ID and password , the screen hangs.

    Following error appears after 15 minutes.

    "A problem is preventing windows from accurately checking the license for this computer. Error code 0x0090006"

    The system does start in safe mode.

    Tried to open SEE client in safe mode , It gives an error" EAClient framework has encountered an error and needs to close"

    System details

    ..............................

    Platform Windows XP Professional

    Version 5.1

    Service Pack Service Pack 3

    Model Compaq 510

    Vendor Hewlett-Packard

    Total Memory 3.00 GB

    System Bios

    Item Value

    Version 68PVU Ver. F.0D

    Date 12/17/2009

    Vendor Hewlett-Packard

    ROM Size 1.00 MB

    SM Bios Version 2.4

    ---------------------------



  • 2.  RE: Error booting windows after SEE install.

    Posted Sep 16, 2010 03:26 AM

    Difficult to figure if SEE is cause or effect...anything in the windows event logs? Do you have SEE set to request pre-boot authentication?



  • 3.  RE: Error booting windows after SEE install.

    Posted Sep 17, 2010 10:04 AM

    There was nothing in the eventvwr that we could see.  Tried changing BIOS etc.  Ended up decrypting disk with recover /d and rebuilding machine.