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Error bpbrm(pid=7528)

Created: 30 May 2010 • Updated: 31 May 2010 | 8 comments
pretorian's picture

Hi all,

we found error like this at Netbackup 7. We never found the error when using netbackup 6.5. Herewith the error :

5/31/2010 8:45:24 AM - Error bpbrm(pid=7528) from client netbackup-srv: ERR - failure reading file: E:\DRIB\file-Full Database Backup 20100202 (WIN32 2: The system cannot find the file specified. )
5/31/2010 8:45:25 AM - Error bpbrm(pid=7528) from client netbackup-srv: ERR - Snapshot Error while reading file: GLOBALROOT\Device\HarddiskVolumeShadowCopy15\DRI\file-Full Database Backup 20100202
5/31/2010 8:45:26 AM - Critical bpbrm(pid=7528) from client netbackup-srv: FTL - Backup operation aborted!
5/31/2010 8:45:35 AM - Error bpbrm(pid=7528) could not send server status message
5/31/2010 8:45:42 AM - end writing; write time: 00:02:06 snapshot error encountered(156)

Anyone has ever experienced like this ?

Regards,

Abbas

Comments 8 CommentsJump to latest comment

Rajesh_s's picture

can you please specify the client which you are backing up (client OS and Netbackup version) .

Regards,
rajesh 

 Rajesh 
pretorian's picture

Hi Rajesh,

Client OS is windows. The path folder "E:\DRIB\"
Netbackup server OS is windows and Netbackup 7.

Regards,

Abbas

Marianne's picture

Rajesh actually meant with O/S version the actual Windows version - e.g. Windows 2003 32-bit. The snapshot method to be used depends on the O/S version. Before NBU 7 the default was VSP. With NBU 7 the default is VSS (See Admin Guide I).

I would speak to system owners - seems someone might have deleted 'E:\DRIB\file-Full Database Backup 20100202' while the backup was in progress: 
failure reading file: E:\DRIB\file-Full Database Backup 20100202 (WIN32 2: The system cannot find the file specified.)
Snapshot Error while reading file: GLOBALROOT\Device\HarddiskVolumeShadowCopy15\DRIB\file-Full Database Backup 20100202

Snapshop errors have been around for as long as Windows Open Files have been around and for as long there have been attempts to back them up via snapshots.

Check Host Properties -> Master -> Client Attributes -> add client name
Check that VSS is selected.  You might want to select option to 'disable snapshot and continue'

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Rajesh_s's picture

HI Abbas,

As Marianne mentioned please add your client server name in the client attributes as below and select the VSS option , and then try the backup .

 Rajesh 
pretorian's picture

Marianne and Rajesh,

I try to change the client attribute as your advice, now still waiting another job still running.
Thanks for your respond.

Regards,

Abbas

pretorian's picture

Actually VSS had been set in accordance with the picture like above.
As an illustration, when this error appears. I try to check the files are still there.
I  tried to delete and then copy the file again from original files and  the results remain the same.
And when tried restarting netbackup-srv, a new job is backed up and succesfully.

But whether I should always do that to restart the Netbackup client netbackup-srv job is successful?
Are there any other suggestions ?

Regards,

Abbas

Rajesh_s's picture

It's not required to restart everytime , actually you have done the changes for master server properties due to that it required to restart the services.

You can check the next backup and conclude ....

Regards,
Rajesh

 Rajesh 
Marianne's picture

Also select 'Disable snapshot and continue':

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links