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ERROR: Cannot enable the SAN Client Fibre Transport. Unsupported hardware configuration exists.

Created: 14 Feb 2012 | 3 comments
emret's picture

Hi, when we try to enable san options on netbackup appliance 5220, we get an this error, in the previous we passed this problem with rebuiled the configuration from the usb. but l think there are must be any way without rebuilding the system.

are there anyone get an same error ?

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Marianne's picture

Have you checked/verified Hardware compatibility list?

http://www.symantec.com/docs/TECH76495

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

emret's picture

l was talked with the symantec support engineer yesterday, and he said this is the known bug, when you get this error please call the symantec support. They solved problem.

Yet's picture

hi emret,

have you got any solution on this? afraid i'm facing same issue here.