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error in client

Created: 20 Dec 2012 • Updated: 26 Dec 2012 | 12 comments
This issue has been solved. See solution.

Facing the error in few clients. below is the snapshot.

 

 

 

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consoleadmin's picture

Symantec AntiVirus: "Error 1920". "The Service failed to start. Verify that you have sufficient privileges to start system services."

 

Thanks.

SOLUTION
.Brian's picture

Does this happen during an install/upgrade?

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visible_sol's picture

Nope. This error occur on installed clients.

Client / Server Version - 11.0.7 - MP1

.Brian's picture

What happens after a reboot

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.Brian's picture

Reboot the machine, does the error come back??

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visible_sol's picture

This issue is occuring while users are online on that systems and crash application type message reflect on screen.

Ashish-Sharma's picture

HI,

Did you try the repaire sep client ?

Try to use clean wipe tool and reinstall sep client...

Thanks In Advance

Ashish Sharma

 

 

hj1979's picture

try the below steps

  • Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
  • Select and right click SMC and choose Permission from the drop down menu
  • In permissions add the User, Administrator and SYSTEM with full permission
  • Reboot the machine

Try again installing SEP.

consoleadmin's picture

Hello,

Your issue close or still pending.?

Thanks.

visible_sol's picture

I was hold because I was add the case in underobserve. Now its working.