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error code is 6:the backup failed to back up the requested files(6)

Updated: 15 Aug 2010 | 4 comments
Ialahmad's picture
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This issue has been solved. See solution.

Hi all;
I have Netbackup sytem version 7.0 on master server , master is used as media server also.
I have problem on Oracle database backup installed on solaris 10 server "error code is 6:the backup failed to back up the requested files(6)" I check RMAN log file and this is error
"
ORA-19511: Error received from media manager layer, error text:
VxBSACreateObject: Failed with error:
Server Status: Communication with the server has not been initiated or the server status has not been retrieved from the serve
channel ch00 disabled, job failed on it will be run on another channel
released channel: ch00
released channel: ch01
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of backup command on ch01 channel at 07/14/2010 13:04:56
ORA-19506: failed to create sequential file, name="dbbk_731_1_724338211", parms=""
ORA-27028: skgfqcre: sbtbackup returned error
ORA-19511: Error received from media manager layer, error text:
VxBSACreateObject: Failed with error:
Server Status: Communication with the server has not been initiated or the server status has not been retrieved from the serve

RMAN> RMAN>"

I make some step to solve problem like REQUIRED_INTERFACE and change permission on logs directories
/usr/openv/netbackup/logs/user_ops
/usr/openv/netbackup/logs/user_ops/dbext
/usr/openv/netbackup/logs/user_ops/dbext/logs

but problem sill exist?

Comments

Marianne van den Berg's picture
14
Jul
2010
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Comms problem

Communication with the server has not been initiated or the server status has not been retrieved

Please explain why REQUIRED_INTERFACE entry was done - does the client have more than one network interface? Or part of a cluster?
Does REQUIRED_INTERFACE correspond with CLIENT_NAME in bp.conf?

Do not rely on these entries - rather specify the correct client name in the RMAN script, e.g:
SEND 'NB_ORA_CLIENT=virtual_name';

Ensure that this name corresponds with Client name specified in policy.
Ensure forward and reverse lookup between master and client (easiest is to add /etc/hosts entries on master and client).

You need the following logs as well:
bprd on master (check for incoming client request and that name lookup succeeds)
dbclient on Oracle client (remember 777 permission)

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links

Ialahmad's picture
14
Jul
2010
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REQUIRED_INTERFACE  becuase

REQUIRED_INTERFACE  becuase server has more that one interface.
yes  REQUIRED_INTERFACE  = Client name.

the client, media and measter host names is forward and reverse lookup correct.
Note file system backup done successfully on same client.
but please identify where dbclient locate in client , give me full path ?

Marianne van den Berg's picture
14
Jul
2010
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Comms path is different for

Comms path is different for Oracle backup - rman script will initiate request from client side. Important that correct client name is sent to master - please update script to include NB_ORA_CLIENT.

# mkdir /usr/openv/netbackup/logs/dbclient
# chmod 777 /usr/openv/netbackup/logs/dbclient

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links

Ialahmad's picture
14
Jul
2010
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ok problem solved ,, the main

ok problem solved ,, the main cused of this problem in encryption option is set required on client but in backup policy not set but when I set encrypion option in backup policy backup run correctly.

thank you Marianne . your hint help me .
Hint is ""
# mkdir /usr/openv/netbackup/logs/dbclient
# chmod 777 /usr/openv/netbackup/logs/dbclient

then I see the error in log
15:12:45.267 [4089] <16> CreateNewImage: Encryption not requested by server, but required by client