Endpoint Protection

Failed to obtain write lock on content repository while committing download request id XXXX

are you using LUA?

Yes

assume you are using old version of LUA , upgrade to LUA 2.3 as it has fix for this issue

This issue is described under the LiveUpdate Administrator 2.3: Release Notes "Known issues":

• If 2 download tasks attempt to access LUA’s temp directory at the same time, it can cause the following error to occur “Failed to obtain write lock on content repository while committing download request id X”

 http://www.symantec.com/business/support/index?page=content&id=TECH160610

Can some on eplease share Live Update administrator 2.3 Guide , Helpful for me.

Hi,

New features and enhancements in LUA 2.3:

• Rapid configuration export and restore.
• LUA’s download tasks can now automatically resume and retry file downloads.
• Event driven email notification (with SMTP authentication support) to notify user(s) in case of download/distribution failures.
• Ability to auto-start a distribution task after a specified download task.
• Automatic LUA database maintenance, to ensure reliable and responsive operations.
• Partially completed download and distribution tasks now show an accurate percentage of completion via the activity monitor.
• Fast access to Symantec’s LUA best practice recommendations provided via the install wizard and program menu.
• Optimized load times for the LUA console home page and event log (from several minutes to few seconds)

Related publicly accessible resources:

Release notes                 http://www.symantec.com/docs/TECH155523

What’s New video            http://www.symantec.com/connect/videos/lua-23-whats-new

LUA 2.3 is available to Symantec customers on a case-by-case bases from Monday, March 21, 2011.

Please contact Symantec Technical Support for details on how to obtain LUA 2.3