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  • 1.  Error at conclusion of new image creation task

    Posted Aug 05, 2009 08:03 PM
    I received the following error text at the conclusion of a new image creation task. The image file checks out but the final task reported as failed -
    "to target operating system - client timed out"

    Here is the body of the full error text:
    Symantec Ghost Configuration Server
    An exception has occurred of type C0000005
    C:\Program Files\Symantec\Ghost - C:\Program Files\Symantec\Ghost\ngserver.exe 11.0.1.1533
    [ Limited backtrace only ]
    e:\depot\ghost\gss2.0\ghost\configureagent\library\src\gc\gc.cpp#725:Library::Gc::GCGeneration::fullAllocObject
        unsigned int size = 16
        bool collected = false
    e:\depot\ghost\gss2.0\ghost\configureagent\library\src\gc\gc.cpp#1643:Library::Gc::GCObject::gcTransfer
        bool move = true
    e:\depot\ghost\gss2.0\ghost\configureagent\library\src\gc\gc.cpp#1002:Library::Gc::GCMarkCopy::scanPointerIn
        bool prev = true
    e:\depot\ghost\gss2.0\ghost\configureagent\library\src\gc\vector.cpp#130:Library::Gc::SVector::gcScan
    e:\depot\ghost\gss2.0\ghost\configureagent\library\src\gc\gc.cpp#182:Library::Gc::GCSpace::scanAll
    e:\depot\ghost\gss2.0\ghost\configureagent\library\src\gc\gc.cpp#1224:Library::Gc::GCGeneration::collectSpace
        unsigned int required = 0xC0854043
        bool matureSpace = true
        int save = 0x982484C7
        unsigned int spaceNeeded = 152
    0x8BD275FF

    Should I be worried?


  • 2.  RE: Error at conclusion of new image creation task

    Posted Aug 06, 2009 01:04 AM
    The error is an internal fault in the client; you appear to be running a partially updated GSS2.0 release version, so I would recommend you LiveUpdate your GSS server to get the updated version of the components. LiveUpdates for GSS2.0 were complete product installs that perform an in-place update, and the updates to GSS2.0 included a number of fixes including one which should resolve the above problem.

    After you upgrade your GSS2.0 console using the final LiveUpdate to it, the console should be at revision 11.0.2.1573 and the GSS clients will be automatically updated to that same version by the GSS server as you run tasks against them.