Error in data handler for find_service_desk_contact_component
Hi,
i was trying to run a workflow made to create tickets in the helpdesk, everything was ok but when i added the Find ServiceDesk Contact component i get the next error:
error validating info -Result on component Symantec.Workflow.Components.ServiceDesk.FindServiceDeskContact
and in the details zone i get:
System.Exception: could not find data handler for type Symantec.Workflow.Components.ServiceDesk.FindServiceDeskContact
at logicbase.core.utilities.componentclasshandler.gethandlersfortypes(type[] data types) in c:\stuff\projects\platform2006\core\logicbase.core\utilities\componentclasshandler.cs:line 160
at logicbase.core.utilities.variablevalidation.validateallvariables (IOrchestrationcomponent comp) in
c:\stuff\projects\platform2006\core\logicbase.core\utilities\variablevalidation.cs:line 527
anyone can help me?
Comments
Andres, We have found that a
Andres,
We have found that a few of the altiris components are still a work in progress. What you might want to do is use the CurrentUser component which gives you the current user. Once you have that name, simply create a SQL component that looks up the current user and find the service desk contact. You can use the contact table or a view (can't remember that view off the top of my head).
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