Error database conversion tool
Hi,
I get an error when I run dbconvert tool:
Connecting to database...Connection established
Connecting to manager *********... Connection established
Converting Manager Name... Finished
Converting Messages... Finished
Converting Agents... Finished
Converting Domains... Finished
Converting Policies... Finished
Converting Suppressions... % +++++++++com.symantec.esm.jcif.CifException: error sendi
ng termination message to manager.
error reading reply from manager on ************
connection closed by remote process
connection lost
failed to close suppress database on server
error reading reply from manager on ***************
connection closed by remote process
failed to read first suppress record from server
connection closed by remote process
at com.symantec.esm.jcif.CifConnection.checkCall(Unknown Source)
at com.symantec.esm.jcif.CifConnection.getAllSuppressRecords(Unknown Source)
at com.symantec.esm.dbconvert.DBConvert.convertSuppressions(Unknown Source)
at com.symantec.esm.dbconvert.DBConvert.convertAll(Unknown Source)
at com.symantec.esm.dbconvert.DBConvert.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Error: Exception caught in conversion, halting convert!
someone can help me?
Thanks
bruthe
Comments
Hi Bruthe, Please let me know
Hi Bruthe,
Please let me know the ESM version of DBConvert as well as the Manager.
Regards,
-Rupali
Hi, version 6.5.3
Hi,
version 6.5.3 SP2
thanks
B.
Dbconvert Problem
The error most common indicates that dbconvert lost connectivity with the ESM manager during the conversion process. Normally insuring the system running dbconvert can connect to the manager and restarting dbconvert will resolve the issue. If not check <install location>/system/<managername>/esmmanager.txt (windows) - esmcifd.log - Unix to see if any errors are present.
Hi First, thanks or your
Hi
First, thanks or your answer.
But, for esmcifd.log, I saw nothing in file, no trace of my connection
in manager.txt I can find my successful connection.
I try to restart dbconvert many time but always the same problem, when it try to convert suppression!
I think the problem is on suppression
R.
Bruthe
Try this
Are you able to view the suppressions properly from the console?
Any errors while viewing them from console?
You had deleted an entire suppression file. (As a workaround for your last problem). Are you able to view the same file from console without any issues (the suppression for that module for that particular OS)?
The error which you have sent says 'failed to close suppress database on server'. Can you restart the manager and then try running the DBConvert?
I already tryed to restart my
I already tryed to restart my manager
I have an error when I try to view suppress in console for policy "L3 (critique) W2000-2003" module Login parameters and module Account Integrity for OS WIN2003
When I look the log I can find something like : unable to convert suppression record to utf 8 ....
Run Ciffix
Ok.
Did you delete that entire file? Or you deleted the contents of the file?
The suppression record seem to be corrupted.
You need to run ciffix utility to fix this corrupted record.
Regards.
-Rupali
I didn't delete the entire
I didn't delete the entire file or the content of this file.
I will try to run ciffix utility
R.
B.
Hi Rupali, I tryed to run
Hi Rupali,
I tryed to run ciffix, but I already have the same problem when I try to access the supprss directly from console.
You suggest I must delete directly the suppressfile.dat but I can't find my policy "L3 (critique) W2000-2003", I have many folder like L3cr****!
Thanks
B.
Hi, my problem is
Hi, my problem is solved
justed create a suppress and delete this suppress for the that have a problem and now it works
thanks
bruthe
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