Error displays as "This copy of Windows is not genuine".
Created: 09 Dec 2012 | 3 comments
I found and Article on Error displays as "This copy of Windows is not genuine". mentioned in
http://www.symantec.com/business/support/index?pag...
Can somebody tell me is this Bug FIXED?
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Regard's
Ajit Jha
Technical Consultant
ASC & STS
It has not been fixed.
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Per the KB article:
Solution
Symantec is working with Microsoft to determine the root cause of this issue. No near-term solution is currently known.
Based on initial reports, running PGP 10.2 MP5 and above and re-authenticating the Windows Genuine status seems to be resolving this issue.
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SEP Knowledge Base
Endpoint SWAT
It appears we have been working with Microsoft on this one. It seems like a difficult issue to reproduce and fix since we are not seeing it occur very often in large environments. I have this suggestion as a workaround to try:
1) upgrade to any newer PGP version first - 10.2 MP5 or newer
2) run a pgpwde --sync-bgfs and then try again:
pgpwde --sync-bgfs --disk 0 (or replace disk 0 with the drive number in question)
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