Endpoint Encryption

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  • 1.  Error displays as "This copy of Windows is not genuine".

    Posted Dec 09, 2012 06:20 AM

    I found and Article on Error displays as "This copy of Windows is not genuine". mentioned in

    http://www.symantec.com/business/support/index?page=content&id=TECH191116&viewlocale=en_US&impressions=false

     

    Can somebody tell me is this Bug FIXED?



  • 2.  RE: Error displays as "This copy of Windows is not genuine".

    Posted Dec 11, 2012 08:27 AM

    No Comments....??sad



  • 3.  RE: Error displays as "This copy of Windows is not genuine".

    Posted Dec 11, 2012 08:43 AM

    It has not been fixed.

    Subscribe to the article and when it is updated with a solution, you will be notified.

    Per the KB article:

    Solution

    Symantec is working with Microsoft to determine the root cause of this issue.  No near-term solution is currently known.

    Based on initial reports, running PGP 10.2 MP5 and above and re-authenticating the Windows Genuine status seems to be resolving this issue.

    Please subscribe to this article to be updated of any new information.

     



  • 4.  RE: Error displays as "This copy of Windows is not genuine".

    Posted Dec 28, 2012 06:37 PM

    It appears we have been working with Microsoft on this one. It seems like a difficult issue to reproduce and fix since we are not seeing it occur very often in large environments.  I have this suggestion as a workaround to try:

    1) upgrade to any newer PGP version first - 10.2 MP5 or newer

    2) run a pgpwde --sync-bgfs and then try again:

    pgpwde --sync-bgfs --disk 0 (or replace disk 0 with the drive number in question)