Error displays as "This copy of Windows is not genuine".

Created: 09 Dec 2012
Ajit Jha's picture
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I found and Article on Error displays as "This copy of Windows is not genuine". mentioned in

http://www.symantec.com/business/support/index?pag...

 

Can somebody tell me is this Bug FIXED?

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Ajit Jha's picture
Ajit Jha
Partner
11
Dec
2012
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0

No Comments....??

No Comments....??sad

Regard's

Ajit Jha

Technical Consultant

ASC & STS

Brian81's picture
Brian81
Trusted Advisor
Certified
11
Dec
2012
Votes
+1

It has not been

It has not been fixed.

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Per the KB article:

Solution

Symantec is working with Microsoft to determine the root cause of this issue.  No near-term solution is currently known.

Based on initial reports, running PGP 10.2 MP5 and above and re-authenticating the Windows Genuine status seems to be resolving this issue.

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PGP_Ben's picture
PGP_Ben
Technical Support
28
Dec
2012
Votes
0

It appears we have been

It appears we have been working with Microsoft on this one. It seems like a difficult issue to reproduce and fix since we are not seeing it occur very often in large environments.  I have this suggestion as a workaround to try:

1) upgrade to any newer PGP version first - 10.2 MP5 or newer

2) run a pgpwde --sync-bgfs and then try again:

pgpwde --sync-bgfs --disk 0 (or replace disk 0 with the drive number in question)

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