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Error downloading placeholder

Created: 18 May 2011 | 2 comments

 

Hello,

I am seeing errors on our file server (20491).

The error shows this: (Error downloading file: \\?\F:\shareddata\)

I seem to recall hearing about this before where there is confusion with the placeholder service due to the path showing \\?\ in it. I thought there was a reg change to aid FSA to see the correct path, does anyone have any info on this? Or have any of you seen this before? We are running EV 2007 Sp5 the placeholder service is running on W2K3 server.

thanks,

Travis

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Simon B.'s picture

This might be the article you are refering to: http://www.symantec.com/business/support/index?page=content&id=TECH65321

In General: I'm often seeing \\?\... Paths which is not a problem but to some extend normal EV notation afaik. So the path should not be the problem which is leading to the errors.

PMCS GmbH & Co. KG - Consulting und Support für BE/NBU/EV und andere Symantec Produkte.
Please take the time and mark this post as solution if it solved your problem - thanks!

Vikes 2's picture

Thanks Simon,

I will take a look and if i can't find what is causing it I will open a case, I thought that I had heard something about this in the past.

Appreciate the info!

Travis