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Error During SSR 2013 Install

Created: 18 Jan 2013 • Updated: 25 Jan 2013 | 3 comments
This issue has been solved. See solution.

When attempting to install SSR 2013, it gets all the way to the end and I get the following:

Install Error
FATAL ERROR: ERROR: Failed to execute FDO_Win32ExecuteProgram property in InstallDrivers Function for Gearworks driver
Then it rolls back and exits.  This has happened multiple times.
Any thoughts?

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Backup_Exec's picture


Is this first time  install of the product on the machine or it is an upgrade from the earlier version 



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PravinAmin's picture


To get around this issue, please follow the following steps:

1. Start SSR installation in custom mode instead of typical mode

2. Unselect the CD/DVD Feature on features page

3. Proceed with installation

To use CD/DVD feature on the machine run Gearworks driver installation manually from:



SBE User's picture

Thank you PravinAmin - your solution worked for me!