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Error During SSR 2013 Install

Created: 18 Jan 2013 • Updated: 25 Jan 2013 | 3 comments
This issue has been solved. See solution.

When attempting to install SSR 2013, it gets all the way to the end and I get the following:



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Install Error
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FATAL ERROR: ERROR: Failed to execute FDO_Win32ExecuteProgram property in InstallDrivers Function for Gearworks driver
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OK   
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Then it rolls back and exits.  This has happened multiple times.
 
Any thoughts?
 
Thanks!

Comments 3 CommentsJump to latest comment

Backup_Exec's picture

Hi

Is this first time  install of the product on the machine or it is an upgrade from the earlier version 

Thanks

Sameer

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PravinAmin's picture

Hi,

To get around this issue, please follow the following steps:

1. Start SSR installation in custom mode instead of typical mode

2. Unselect the CD/DVD Feature on features page

3. Proceed with installation

To use CD/DVD feature on the machine run Gearworks driver installation manually from:

http://www.gearsoftware.com/support/drivers.php
 

-Thanks,

Pravin

SOLUTION
SBE User's picture

Thank you PravinAmin - your solution worked for me!