Endpoint Protection

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  • 1.  error during upgrade to SEP 12.1.5 from SEP 12.1.4a

    Posted Nov 25, 2014 12:45 AM
      |   view attached

    hi Everyone,

     

    i follow all the steps of upgrading a SEPM but i encounter error. why i encounter this error please see attached file, i try to restart the services of SEPM but it doesnt work.

     

    what is the steps in resolving this issue?

    thanks



  • 2.  RE: error during upgrade to SEP 12.1.5 from SEP 12.1.4a

    Posted Nov 25, 2014 01:16 AM

    also i try to repIR the SEPM, it say  sucessful repair but it hang on"managment server configuration wizard"? any one who have experience and knowledge about the issue?



  • 3.  RE: error during upgrade to SEP 12.1.5 from SEP 12.1.4a

    Posted Nov 25, 2014 01:20 AM
      |   view attached

    also i try to restart the services of SEP, still no work



  • 4.  RE: error during upgrade to SEP 12.1.5 from SEP 12.1.4a
    Best Answer

    Posted Nov 25, 2014 01:35 AM

    Check this

    Troubleshooting log on as a service permissions for Symantec Endpoint Protection Manager

    Article:TECH216042  | Created: 2014-03-24  | Updated: 2014-11-14  | Article URL http://www.symantec.com/docs/TECH216042


  • 5.  RE: error during upgrade to SEP 12.1.5 from SEP 12.1.4a

    Posted Nov 25, 2014 03:01 AM

    already try but failed thanks



  • 6.  RE: error during upgrade to SEP 12.1.5 from SEP 12.1.4a

    Posted Nov 25, 2014 03:16 AM

    How much disk space available ?

    Symantec Endpoint Protection 12.1 Release Update 5 Embedded Database service fails to start after install or migration

    Article:TECH225587 | Created: 2014-10-20 | Updated: 2014-10-22 | Article URL http://www.symantec.com/docs/TECH225587


  • 7.  RE: error during upgrade to SEP 12.1.5 from SEP 12.1.4a

    Posted Nov 25, 2014 06:55 AM

    available space is 105 gb, but i will try link above. thanks



  • 8.  RE: error during upgrade to SEP 12.1.5 from SEP 12.1.4a

    Posted Nov 25, 2014 07:59 AM

    Any debug logs there?

    How to debug the Symantec Endpoint Protection Manager



  • 9.  RE: error during upgrade to SEP 12.1.5 from SEP 12.1.4a

    Posted Nov 27, 2014 09:25 AM

    please post catalina.out, scm-serveer-0, upgrade-0 logs....