Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Error e00002f7 Won't Go Away

Created: 17 Feb 2013 | 5 comments

It all started with a e0001904 error on the backup of our Exchange 2010 mailbox backup job.  I restarted the Exchange 2010 server and now I'm getting a e00002f7 error.  This is what is said exactally:

V-79-57344-759 - Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: '-1003 An invalid API parameter is being used. '

I've reinstalled the remote agent on the Exchange server, and nothing changed.  I've heard many different solutions, but none of them work.

It looks like only one of the 3 mailbox databases isn't backing up.  It's our primary mailbox database, so I'm looking for a solution quickly.

Any help is appreciated.

Discussion Filed Under:

Comments 5 CommentsJump to latest comment

Backup_Exec's picture


Please check below link

Hope that helps



Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.

CraigV's picture

...How EXACTLY does this help the OP when this addresses a completely different error?

Alternative ways to access Backup Exec Technical Support:

clhamon86's picture

The link says that it happens when the backup goes to tape.  I get the error on tape and on disk.  I have seen people say that a simmilar error that they were having was only on tape, but this time the media doesn't matter.

It looks like it is only backing up the logs in all 3 of our mailbox databases.  No databases are being backed up now.

CraigV's picture

OK...which version of BE 2010 are you using? R1/R2/R3? If not R3, consider upgrading to this and installing SP2 and any subsequent patches, before push-installing to the remote servers you have.


Alternative ways to access Backup Exec Technical Support:

clhamon86's picture

I'm using R3.  I'm not sure if the remote agent version matters, but it's version 13.0.