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Error e0009418

Updated: 21 May 2010 | 3 comments
Mchattop's picture
Mchattop
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Error category    : Other ErrorsError             : e0009418 - Access to a device was not authorized with this edition of Backup Exec.
For additional information regarding this error refer to link V-79-57344-37912
This is the error I am getting after uninstalling version 10d and installing version 11d. I have all the licence required and not choose any AFAO option neither any SQL server backup. Please help.



Message Edited by Mchattop on 12-05-2007 04:00 AM

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Alexander Papadopoulos's picture
28
Feb
2008
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Alexander Papadopoulos
Certified

Have you update all the agents to your current version 11d?
Greg Meister's picture
28
Feb
2008
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Greg Meister
Technical Support

Double-check your installation. This error is most often seen when attempting to back up remote servers after an upgrade. The server is upgraded, the updated Remote Agents are pushed out, but an updated Remote Agent serial number is not entered in Backup Exec, which results in this exact error.
MacAttack's picture
14
Aug
2008
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MacAttack

I just upgraded to 11D and got this exact error; The remote agent push worked but called for a reboot of the target servers for remote agents, which we were not able to do. The new jobs submitted failed with this error. The serial number from 10 carried over. Any ideas?

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