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Error EC8F1F44: Cannot mount recovery point From SSR 2011

Created: 18 Feb 2012 | Updated: 21 Feb 2012 | 2 comments
Kalaqu Khan's picture
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This issue has been solved. See solution.

I am trying to setup a test environment with SSR 2011 by converting many of my production machines to virtual machines. To start I need to get the DC convert (drives C (boot), to virual disks...I get a 

-Error EC8F1F44: Cannot mount recovery point 'file://BackupServer/storage/dcserver_C_Drive001.v2i'.
--Failed to Add mount point.

 

(UMI:V-281-3215-8004)

troubleshoot from Symantec Recovery Point Browser
Version: 10.0.0.39952
 

When Verify my Recory Point..

 

 

Try to Mount..

 

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Chris Riley's picture

Check in services; do you see the 'GenericMount Helper Service'?

Update to SP1 (10.0.1) via LiveUpdate and reboot. Then try to mount again..

Please mark thread as solved if you consider this to have answered your question(s)
 

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Kalaqu Khan's picture

thank you..

i am successful in converting my DC..

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