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Error event ID 1309 - ASP.NET 2.0.50727.0 flooding applications logs

Created: 07 May 2014 • Updated: 12 May 2014 | 6 comments
This issue has been solved. See solution.

Hi everyone!

I need help, becouse i have small problem.

For software:

  •     Windows Server 2008 R2, 64 bit 
  •     Backup Exec 2010 R3
  •    .Net framework 4 Extended
  •    .Net framework 4 Client Profile

I have the Application event logs being flooded with this event, citing beserver.exe process......any ideas?

P.S. Full Event Log:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 07.05.2014 10:43:05

Event time (UTC): 07.05.2014 6:43:05

Event ID: a74bbdd6580449cc9dd3d42057250b89

Event sequence: 1

Event occurrence: 1

Event detail code: 0

Application information:

    Application domain: e7d5b73c0d2f447f96e4cc7e3f6dabe9-70938-130439185842306509

    Trust level: 

    Application Virtual Path: /CRF

    Application Path: C:\ProgramData\Symantec\CRF\e7d5b73c0d2f447f96e4cc7e3f6dabe9\

    Machine name: PRT-ARCH-01

Process information:

    Process ID: 2676

    Process name: beserver.exe

    Account name: NT AUTHORITY\SYSTEM

Exception information:

    Exception type: HttpException

    Exception message: Server cannot access application directory 'C:\ProgramData\Symantec\CRF\e7d5b73c0d2f447f96e4cc7e3f6dabe9\'. The directory does not exist or is not accessible because of security settings.

Request information:

    Request URL:\Windows\TEMP\e7d5b73c0d2f447f96e4cc7e3f6dabe9\Data.xml&RDLFile=C:\Windows\TEMP\e7d5b73c0d2f447f96e4cc7e3f6dabe9\RDL.rdl

    Request path: /CRF/CRF.aspx

    User host address:


    Is authenticated: False

    Authentication Type: 

    Thread account name: NT AUTHORITY\SYSTEM

Thread information:

    Thread ID: 17

    Thread account name: NT AUTHORITY\SYSTEM

    Is impersonating: False

    Stack trace:    at System.Web.HttpRuntime.EnsureAccessToApplicationDirectory()

   at System.Web.HttpRuntime.HostingInit(HostingEnvironmentFlags hostingFlags)

Operating Systems:

Comments 6 CommentsJump to latest comment

CraigV's picture

...have you tried to repair BE through Add/Remove Programs?


Alternative ways to access Backup Exec Technical Support:

Ivan Ko's picture

Yes, I have.

I installed last update for BE & OS.

Also I removed DLO from BE, becouse it produced same problem. But prublem started generate from beserver.exe.

VJware's picture

Would recommend to run a repair of .NET framework as well. Do ensure BE 2010 R3 is fully updated with the latest SP.

Mai Ali's picture

If you have .net version more than 3.5 then please remove earlier version of .net framework & then do repair for 3.5 & issue should be resolved

Also you can check the link below

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Twitter: Mai Ali

pkh's picture

Go to Add/Remove Programs and uninstall all the .Net versions, then do a repair of BE itself. The repair of BE will re-install the correct version of .Net

Ivan Ko's picture

You gave great advice!

After uninstall .Net and repair BE i can't find .Net in Programs and Features.
Now the Application event logs is clean!

Thank you!