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Error files growing bigger in SEPM folder ?

John Santana

John SantanaApr 04, 2014 01:33 AM

John Santana

John SantanaApr 04, 2014 01:34 AM

ℬrίαη

ℬrίαηApr 04, 2014 11:03 AM

Migration User

Migration UserApr 04, 2014 12:38 PM

John Santana

John SantanaMay 13, 2014 10:57 AM

Migration User

Migration UserMay 28, 2014 02:42 AM

ℬrίαη

ℬrίαηMay 28, 2014 08:13 AM

  • 1.  Error files growing bigger in SEPM folder ?

    Posted Apr 03, 2014 07:52 PM

    Hi People,

    Does anyone know if it is safe to delete the files in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\log\traffic directory ? it is now sitting at 9 GB of over 28.000 files

    why SEPM doing that ?



  • 2.  RE: Error files growing bigger in SEPM folder ?
    Best Answer

    Posted Apr 03, 2014 08:07 PM

    See here:

    http://www.symantec.com/docs/TECH154417

    If older timestamps than go ahead and delete. I've dealt with this before as well and removing had no impact.

    What SEPM version?



  • 3.  RE: Error files growing bigger in SEPM folder ?
    Best Answer

    Broadcom Employee
    Posted Apr 03, 2014 09:58 PM

    are these files have .err extension?

    if yes, those can be deleted.

     



  • 4.  RE: Error files growing bigger in SEPM folder ?
    Best Answer

    Posted Apr 03, 2014 11:02 PM


  • 5.  RE: Error files growing bigger in SEPM folder ?
    Best Answer

    Posted Apr 03, 2014 11:04 PM

    whatever is under inbox folder are from clients, these are then stored in DB

    You might have set log all traffic, thats the reason the size is bigger.

    Yes, its safe to delete those.



  • 6.  RE: Error files growing bigger in SEPM folder ?
    Best Answer

    Posted Apr 04, 2014 12:51 AM

    Check these

    https://www-secure.symantec.com/connect/forums/sepm-taking-over-30-gb-drive-space

    Disk Space Management procedures for the Symantec Endpoint Protection Manager

    http://www.symantec.com/business/support/index?page=content&id=TECH96214

    Changing the log settings to reduce the size of the database.

    Article:TECH105238  |  Created: 2008-01-27  |  Updated: 2010-11-02  |  Article URL http://www.symantec.com/docs/TECH105238


  • 7.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 04, 2014 01:33 AM

    Yes it is older time stamp.

    SEPM 12.1.3



  • 8.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 04, 2014 01:34 AM

    What can cause this error to be logged ?



  • 9.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 04, 2014 01:34 AM

    yes, it has .ERR extension. So can I delete them all ?



  • 10.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 04, 2014 01:49 AM

    Try this

    Using the "SymDelTmps" utility

    Article:TECH105050  |  Created: 2008-01-02  |  Updated: 2012-07-17  |  Article URL http://www.symantec.com/docs/TECH105050


  • 11.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 04, 2014 01:54 AM

    Hi

    Yes you can delete the older date .err files

    Regards

     



  • 12.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 04, 2014 02:33 AM


  • 13.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 04, 2014 11:03 AM

    Yes, you can safely delete



  • 14.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 04, 2014 12:38 PM

    Report this to support team.



  • 15.  RE: Error files growing bigger in SEPM folder ?

    Broadcom Employee
    Posted Apr 04, 2014 01:30 PM

    if SEPM is unable to process the dat file to the database , these .tmp files gets changed to .err files after sometime.

     

    it could be becuase the issue of connectivity with DB .

    since these are of older timestamp, you can safely delete these files as these are of no use anymore.

     



  • 16.  RE: Error files growing bigger in SEPM folder ?

    Posted Apr 23, 2014 10:33 PM

    Do you need more help here ?

    If not Please update your thread (Mark as Solution).If multiple post help you please select "Request split solution" option.



  • 17.  RE: Error files growing bigger in SEPM folder ?

    Posted May 13, 2014 10:57 AM

    Cool, thanks guys. !



  • 18.  RE: Error files growing bigger in SEPM folder ?

    Posted May 28, 2014 02:42 AM

    Any of the above information help to you?



  • 19.  RE: Error files growing bigger in SEPM folder ?

    Posted May 28, 2014 08:13 AM

    Follow up with OP via PM please



  • 20.  RE: Error files growing bigger in SEPM folder ?

    Posted Jun 13, 2014 01:20 AM

    ALl good now. Dleting the files doesn't corrupt or harms my SEPm server :-)